Rajkumar

MaleAfter-sales technical supportLive in United Arab EmiratesNationality India
Share

Work experience

Technical Support Engineer

Hikvision MENA
2018.03-Current(7 years)
Since Mar’18 Key Result Areas: • Spearhead commercial display projects from design to implementation, ensuring seamless integration with enterprise IT infrastructures. • Provide technical leadership for major installations, including LED walls, digital signage, and AI-powered display solutions. • Conduct high-level technical training for corporate teams and channel partners, improving product adoption and service quality. • Collaborate with R&D and sales teams to develop cutting-edge solutions tailored to smart city initiatives and large enterprises. • Lead troubleshooting and predictive maintenance to maximize system uptime and reduce operational costs. • Proactively identify areas of obstruction / breakdowns and take steps to rectify the equipment’s through application of trouble shooting tools • Conduct presentations and training to DPP,ND Customers • Spearheaded the design and deployment of KVM (Keyboard, Video, Mouse) and distribution wall systems, enabling seamless real-time monitoring for corporate environments. • Team Leadership & Development: Skilled in leading cross-functional teams, managing performance, and fostering a culture of continuous improvement. Providing training and mentorship to internal teams and external partners to ensure the effective use of technology. Key Project

Educational experience

HackersU/JIGSAW ACADEMY a

Cyber Security (Red Team) Program
2018.01-2021.01(3 years)

Odaiyappa College of Engineering and Technology anna university

Electronics and Communication Engineering
2008.01-2011.01(3 years)

Narayana Guru Polytechnic College, Coimbatore

Electronics and Communication Engineering
2005.01-2008.01(3 years)
Resume Search
Nationality
Job category
City or country
Jobs
Candidates
Blog
Me