
Rajkumar
MaleAfter-sales technical supportLive in United Arab EmiratesNationality India
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Work experience
Technical Support Engineer
Hikvision MENA
2018.03-Current(7 years)
Since Mar’18
Key Result Areas:
• Spearhead commercial display projects from design to implementation, ensuring seamless integration with
enterprise IT infrastructures.
• Provide technical leadership for major installations, including LED walls, digital signage, and AI-powered display
solutions.
• Conduct high-level technical training for corporate teams and channel partners, improving product adoption and
service quality.
• Collaborate with R&D and sales teams to develop cutting-edge solutions tailored to smart city initiatives and large
enterprises.
• Lead troubleshooting and predictive maintenance to maximize system uptime and reduce operational costs.
• Proactively identify areas of obstruction / breakdowns and take steps to rectify the equipment’s through
application of trouble shooting tools
• Conduct presentations and training to DPP,ND Customers
• Spearheaded the design and deployment of KVM (Keyboard, Video, Mouse) and distribution wall systems,
enabling seamless real-time monitoring for corporate environments.
• Team Leadership & Development: Skilled in leading cross-functional teams, managing performance, and fostering
a culture of continuous improvement. Providing training and mentorship to internal teams and external partners to
ensure the effective use of technology.
Key Project
Educational experience
HackersU/JIGSAW ACADEMY a
Cyber Security (Red Team) Program
2018.01-2021.01(3 years)
Odaiyappa College of Engineering and Technology anna university
Electronics and Communication Engineering
2008.01-2011.01(3 years)
Narayana Guru Polytechnic College, Coimbatore
Electronics and Communication Engineering
2005.01-2008.01(3 years)
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