
Rida
Business Strategy, Training and Development, Career Consulting, Multi-Cultural Communication
32 y/oConsultantLive in PakistanNationality Pakistan
Share
Summary
Dynamic and motivated professional with a proven record of generating and building relationships, progressive experience managing employee benefits & compliance, employee hiring & onboarding, performance management processes and HR records. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.
Work experience
Human Resource Executive
Shandong Ailai Cross-Border Consulting Co., Ltd
2019.03-2020.02(a year)
•Oversee full cycle recruitment for international job openings
•Use a variety of traditional and non-traditional sourcing methods (networking, Linkedin, etc)
•Schedule and coordinate candidate phone screens, video, and onsite interviews
•Assist with onboarding candidates. This includes gathering new hire paperwork, coordinating travel, workstation set-up needs, and more.
•Work with the business to understand recruitment needs; formulate recruitment plans, writing and assessing job descriptions, best methods of attracting candidates & reducing management time in the process
•Recruitment training and upskilling workshops to ensure managers are sourcing the best possible candidates
•Generates and maximize business cost by Cost analysis
Team Lead - BPO
Ufone
2018.08-2019.03(8 months)
•Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
•Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
•Develops strategies to promote team member adherence to company regulations and performance goals
•Supports team manager and performs management duties when the manager is absent or out of office
•Manages with the hiring process and new team member training sessions
Human Resource Executive & Overseas Studies Counselor
Education Concern
2017.05-2018.07(a year)
•Strategizing, planning and implementing multiple strategies, programs, and events
•Informing students about the college entrance process and ensuring that each student meets the academic and registration requirements
•Advising students on application procedures, visa applications, applying for accommodation and preparing students for their studies in overseas.
•Assess training needs and coordinate learning and development initiatives for all employees
•Implement effective sourcing, screening and interviewing techniques
•Maintaining records related to grievances, performance reviews, and disciplinary actions
Customer Support Representative
Skyline Estimating
2016.11-2017.04(6 months)
•Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem and expediting correction or adjustment; following up to ensure resolution
•Recommend potential products or services to management by collecting customer information and analyzing customer needs
•Prepare product or service reports by collecting and analyzing customer information
•Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution
•Work with the customer service manager to ensure proper customer service is being delivered
Educational experience
Lahore Collage for Women University, Lahore, Pakistan
Economics
2014.10-2016.10(2 years)
I have done my bachelor's degree from one of the top universities in Pakistan. Professor taught with digital tools and clear all the concepts which help the students to work confidently in their professional life.
Resume Search
Nationality
Job category
City or country
Sort by
Contact way
86****2383
ri**@**om
Membership will unlock the resume
Also view