Rishiraj Shekhawat
MaleBD ManagerLive in IndiaNationality India
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Work experience
Business Development Manager
JOYY Inc.
2020.09-Current(4 years)
1. Talent Agency and Content Creator Management:
Onboard new talent agencies and Serve as the key liaison between the company and talent agencies, content creators, and influencers working on the application.
Establish and maintain strong relationships with talent agencies and content creators, fostering collaboration and content quality.
Coordinate content creation, scheduling, and promotional activities with talent agencies and content creators.
2. Operations Management:
Oversee the day-to-day operations of the live hosting application, ensuring smooth functioning and optimal user experience.
Monitor key operational metrics and identify areas for improvement to enhance efficiency and performance.
3. Product Management:
Conducting competitor analysis, market research, and collecting client feedback. My role involves a dynamic blend of strategic thinking and customer-centricity to propose and implement new features to the Product development team that enhance user experiences and bolster our product's competitive edge.
4. Business Process Improvement:
Dedicated to enhancing operational efficiency and driving organizational growth, I specialize in business process improvement. Through my expertise, I have consistently streamlined workflows, optimized resource allocation, and fostered a culture of continuous improvement within various projects and teams.
5. Customer Support and User Engagement:
Provide customer support to users, promptly addressing inquiries, concerns, and technical issues.
Implement strategies to enhance user satisfaction, engagement, and retention.
Monitor user feedback and conduct user surveys to gather insights and drive product improvements.
Collaborate with the development team to prioritize and resolve user-reported issues effectively.
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