Welcome and assist owners, prospective owners, and leads with professionalism and warmth. Address guest inquiries and concerns promptly, ensuring a seamless experience. Maintain confidentiality, adhere to policies, and uphold brand standards. Prepare welcome materials and confirm presentation details. Provide check-in assistance and ensure a smooth onboarding process.

Delivered exceptional customer service to Mandarin-speaking passengers, handling inquiries, check-ins, and boarding procedures. Processed passenger check-ins, issued boarding passes, and tagged baggage, ensuring compliance with airline policies and security regulations. Assisted passengers with flight-related issues, including delays, cancellations, and missed connections, resolving complaints with professionalism and efficiency. January - April 2024

Translated news on IAO website from Thai to English and posted on website. Summarized of strategic cooperation in Circular Economy and Waste Management between Thailand and the Kingdom of Denmark meeting. Welcomed the visit of Fukuoka Prefectural Assembly Delegation Attended in Local and Regional Government Assembly (LRG Assembly) Febraury - March 2023

Maintained records of guest reservations and check-ins, ensuring accuracy and completeness Offered comprehensive information on facilities, programs, and services, contributing to improved guest experience and increased engagement. Effectively managed guest requests and resolved complaints, fostering positive interactions and bolstering overall guest satisfaction ratings.

The Chinese Studies Program is unique in its close relationship with several renowned universities in China. Students are required to spend one semester at one of the top universities in China including Peking University. Course taken in Thailand along with the study abroad program in China allow students to have the opportunity to immerse themselves both linguistically and culturally. The Chinese Studies Program thus responds to the need for experts on China at all levels of the professional market, from local and national to international platforms.