Yangon, Myanmar Worked in a technology support capacity in a health or corporate setting,an environment that works directly with users. Must be fluent in English and comfortable working in a clean English environment, it aims to improve language skills over time. A clear aptitude for troubleshooting software issues and common hardware troubleshooting and applying this skill to our Macintosh, iPad and Windows environment. Committed to working as a member of the IT team with individual support.Actively participate in other meetings and share new ideas. Ensure security measures are routinely practiced and enforced, reporting any loss, damage or failure of printers, laptops, iPads and charging bays Become rapidly familiar with Microsoft Office, Teams and OneNote and other school apps Assist in roll-out of devices to all new faculty and staff during orientation week

Yangon, Myanmar • Installing new software and hardware components. • Regularly evaluating our IT systems to ensure they meet the necessary demands. • Assisting with network administration tasks. • Ensuring data storage is safe and secure. • Resolving all issues coworkers have with their IT systems and software. • Educating coworkers about network security and best practices for computer usage. • Supporting the day-to-day operations of computer network. • Review diagnostics and assess the functionality and efficiency of systems • Assisting with conferencing applications (Zoom, Microsoft Teams). • Providing basic Audio-Visual event support and setup (projector, soundsystem, camera). • Supporting Google mail administration and creation, and backup.

Managed network configuration and maintenance, ensuring smooth and reliable connectivity. Handled wireless configuration and maintenance to provide seamless access to network resources. Installed, configured, and maintained CCTV systems to enhance security and surveillance. Supported all IT devices and job functions, including mail system maintenance and other technical tasks

Yangon, Myanmar Designed and executed wireless access point (AP) configurations to optimize network performance. Conducted switch and router configurations, enabling efficient data flow and network management. Performed fiber maintenance to ensure data transmission stability and reliability. Developed network plans and strategies to meet organizational requirements. Conducted frequency planning and tuning for enhanced network performance. Created comprehensive documentation for network design and implementation. Led site surveys and managed labor resources for successful network deployments. Continuously improved network infrastructure through innovative solutions and optimizations.

Yangon, Myanmar Successfully installed and configured CCTV systems, enhancing security measures for clients. Managed cable trunking and installation for efficient and organized networking setups. Deployed and configured wireless access points to expand network coverage. Conducted router configurations to ensure seamless data flow and connectivity. Provided timely repair and maintenance services for office PCs and printers, minimizing downtime. Ensured the smooth functioning of the office network through regular maintenance and troubleshooting