Associate, Client Service
10000 CNY~15000 CNY/Per month
Full-time
Unlimited experience
Refresh at a year ago
23 Views
1 Apply
Beijing
Share
Job responsibilities
Note that this position is based in Beijing. No relocation compensation is offered for applicants outside of Beijing.
The Client Service team is responsible for:
- Selling our services to existing accounts
- Selling our services to new accounts
- Recruiting and onboarding translators and interpreters
- It is composed of an APAC and a Global team. We are recruiting Associates for both teams, which have identical responsibilities and career tracks, but different working hours and compensation levels. As an Associate on the team, you will:
- liaise daily with clients to take their requests and match them with the right personnel
strengthen client relationships with proactive engagement
- work with our marketing team to create targeted marketing messages for your clients
An example of a workflow that you'll follow on a day-to-day basis may require you to respond to a client's emailed request for a phone call requiring an interpreter, load the request in our Salesforce instance, reach out to prospective interpreters, and connect the client and the interpreter when there is a satisfactory match.
The role requires periodic business travel based on your territory.
Working hours for the APAC team are 9am - 4pm, with an expectation for 30m - 2h of checking in from home each night. Working hours for the Global team are either 3pm - midnight (for Europe-centric territories) or 10pm - 7am (for Americas-centric territories). A daily meal & transportation allowance is provided for the Global team to offset the atypical working hours.
Our office is in WeWork Guanghua Lu, where you'll have unlimited coffee and Jing A beer, and frequent team outings.
Job Requirements
- You must have strong research skills, especially the ability to identify key concepts and companies of a variety of industries with the ability to match such concepts with the professional background of our linguist community
- You must be highly detail-oriented and have a strong problem-solving ability
- You must have good English comprehension. Other foreign languages is a plus.
- You must have strong interpersonal communication skills, the ability to multi-task and be able to work effectively under pressure with competing priorities
- Prior work experience with Salesforce or comparable CRMs is a huge plus
Similar jobs
Search for your dream jobs
Job category
City or country
Company info
Also view
HR & Admin Specialist (full-time)
DENAIR ENERGY SAVING TECHNOLOGY (SHANGHAI) PLC.
Negotiable
Full-time
Thailand
Save job
0 Views
0 Apply
Refresh at 6 hours ago
Native English Teacher
EF changchun
17000 CNY~22000 CNY/Per month
Full-time
ChangChun
Save job
0 Views
0 Apply
Refresh at 30 minutes ago
Market Manager
KLCW
15000 CNY~25000 CNY/Per month
Full-time
Thailand
Save job
0 Views
0 Apply
Refresh at 5 days ago
日本籍 销售代表&销售经理
HY Interior Designing
15000 CNY~20000 CNY/Per month
Shanghai
Save job
0 Views
0 Apply
Refresh at 14 days ago
Subtitle Translation - Translator Wanted
Powers Translation International Co., Ltd
15000 CNY~20000 CNY/Per month
Part-time
Other
Save job
0 Views
0 Apply
Refresh at a month ago
Marketing Promotion Manager Needed in Tianjin
Tiens group Taiji Sun hospital international health managment cantre(天狮集团泰济生医院国际健康管理中心)
15000 CNY~20000 CNY/Per month
Tianjin
Save job
0 Views
0 Apply
Refresh at 4 months ago
Overseas customer service training
TEMU
20000 CNY~25000 CNY/Per month
Full-time
Shanghai
Save job
0 Views
0 Apply
Refresh at 7 months ago
High Paid Spanish ,French ,Italian ,German, Arabic and other Language Teachers in China- Work visa and flight ticket provided
Beijing Orange English Limited Company
15000 CNY~20000 CNY/Per month
Full-time
Suzhou, Xi'an, Tianjin, Hangzhou, Guangzhou, Shenzhen, Beijing, Shanghai
Save job
0 Views
0 Apply
Refresh at 8 months ago
Online ESL Teachers, German, French native teachers
Jianghu education
Negotiable
Part-time
Other
Save job
0 Views
0 Apply
Refresh at 10 months ago
Premium Concierge Manager
GEOR Global Recruitment (Shenzhen) Ltd.
20000 CNY~25000 CNY/Per month
Full-time
Zhuhai
Save job
Headhunting
Refresh at a year ago