Customer quality Manger
30000 CNY~35000 CNY/Per month
Full-time
1~3 years
Refresh at 2 months ago
294 Views
50 Apply
Share
Job responsibilities
1、one Customer quality management, finding problems, sorting out problems, tracking and solving problems, quick response, analysis of after-sales product quality problems and form reports.
2、Tracing business processes from delivery results, establishing a data monitoring system, ensuring accurate measurement of process efficiency and delivery results and realizing data interlock, mining business problems from data and promoting business improvement.
3、Build online problem handling process, complete and accurate insight into business problems and systematically drive business improvement to continuously enhance customer experience.
4、Responsible for handling customer quality events such as customer complaints/feedback/returns, formulating overall corrective and preventive improvement measures, tracking the implementation and verifying until the problem is closed.
Job requirements
1、Bachelor degree or above, major in electronics, computer or related;
2、PCBA industry work experience, Filipino, good English communication skills;
3、Skilled use of 8D, 5why, QC seven techniques and other tools;
4、Strong overall promotion ability and communication and coordination ability;
5、Good problem analysis and insight to identify risks in the process and drive improvement.
Similar jobs
Search for your dream job
Job category
City or country
Company info
Also view
Non-native English teacher( apartment provided)
Guangzhou Xiaziluo Education Technology Co. LTD
Full-time
Guangzhou
Save job
0 Views
0 Apply
Refresh at 6 days ago
Partner
Global Visa
Full-time
Save job
0 Views
0 Apply
Refresh at 2 months ago
HRSpecialist
Xiamen Dutai New Material Technology Co., Ltd.
Full-time
Save job
0 Views
0 Apply
Refresh at 2 months ago
Work From Home (在家工作)
TELUS International
Save job
0 Views
0 Apply
Refresh at 3 months ago
International Sales (Customer searching/Cold calling/Negotiating/)
Shanghai Chiswear Industry Co.,Ltd.
Part-time
Other
Save job
0 Views
0 Apply
Refresh at 4 months ago
Looking for Part-time LQA Tester
Powers Translation International Co., Ltd
Part-time
Other
Save job
0 Views
0 Apply
Refresh at 5 months ago
International school subjects position ( math /science/physics/computer science )
winter agency
Full-time
Shanghai, Suzhou
Save job
0 Views
0 Apply
Refresh at 6 months ago
Translator
yili_studio
Full-time
Shenzhen
Save job
0 Views
0 Apply
Refresh at 7 months ago
Multi-Language Subtitle Translation Specialists
GEOR Global Recruitment (Shenzhen) Ltd.
Full-time
Other
Save job
Headhunting
Refresh at 8 months ago
Linguist Writer
GEOR Global Recruitment (Shenzhen) Ltd.
Full-time
Shanghai
Save job
Headhunting
Refresh at 10 months ago