Nigeria English customer service
5000 CNY~10000 CNY/Per month
Full-time
1~3 years
Refresh at 3 months ago
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6 Apply
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Job responsibilities
Job Responsibilities:
1. Responsible for English customer service business user service, following up on user inquiries and needs;
2. Responsible for handling daily emails, departmental communications, international phone calls, disputes, audits, and other related business for the company; Capable of quickly and accurately handling customer inquiries and feedback;
3. Familiar with and proficient in basic business knowledge, processes, and platform rules such as email, internal messaging, international phone calls, disputes, and audits。
Job requirements
Job requirements:
1. Proficient in English listening, speaking, reading, and writing, with basic English proficiency
2. Proficient in using office software such as Word and Excel; Standard Mandarin Chinese;
3. Able to adapt to the company's scheduling requirements; Able to comply with company job arrangements, preferably with experience in call center or website customer service;
4. Possess good comprehension and written expression skills, and master basic customer service techniques; Can solve customer problems through online email or outbound calls
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