Overseas Technical Support Engineer
15~20K CNY/Per month
Full-time
Less than one year
Refresh at 2 years ago
289 Views
53 Apply
Beijing
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Job responsibilities
1. Responsible for installing and maintaining equipment produced by the company; conduct regular inspections and maintenance work;
2. Responsible for the installation acceptance and on-site operation training of new equipment;
3. Understand customer feedback dynamics, follow up on the usage status of customer equipment, timely address customer service needs, and report them;
4. Responsible for on-site service work for major projects and strategic projects produced by the company.
Job Requirements
1. Professional Skills: CET-4 or above in English; familiar with the use and maintenance skills of company equipment products;
2. Work Experience: At least 1 year of relevant experience;
3. Knowledge: Understand company product knowledge; familiar with after-sales maintenance skills of company products;
4. Skills: Proficient in English listening, speaking, reading, and writing; good communication skills; strong customer service awareness and service skills; high work efficiency, attention to detail, patience, and strong sense of responsibility;
5. Personal Qualities:
(1) Cheerful personality, patient, and able to handle work pressure;
(2) Strong sense of responsibility and team spirit;
(3) Good coordination and communication skills.
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