Product & Solutions Manager
15000 CNY~20000 CNY/Per month
Full-time
3～5 years
Refresh at 7 hours ago
201 Views
41 Apply
Shanghai
Share
Job responsibilities
Responsible for coordinating post-sales technical support, responding promptly to customer complaints, providing solutions and suggestions, promoting the implementation of solutions, and improving customer satisfaction;
Align relevant resources at HQ to analysis the root cause, and promote product and product improvements, prevent the similar case happening again;
Customer complaint process management to ensure timely closure;
Visit the projects to collect information, or provide O&M and installation training;
Develop and maintain regional service provider and 3rd party institution resources;
Job requirements
Responsible for coordinating post-sales technical support, responding promptly to customer complaints, providing solutions and suggestions, promoting the implementation of solutions, and improving customer satisfaction;
Align relevant resources at HQ to analysis the root cause, and promote product and product improvements, prevent the similar case happening again;
Customer complaint process management to ensure timely closure;
Visit the projects to collect information, or provide O&M and installation training;
Develop and maintain regional service provider and 3rd party institution resources;
Similar jobs
Search for your dream jobs
Job category
City or country
Company info
Also view
Technical Support Engineer
GEOR Global Recruitment (Shenzhen) Ltd.
8500 CNY~12720 CNY/Per month
Full-time
India
Save job
Headhunting
Refresh at 5 hours ago
Promotion Manager
Superieur
15000 CNY~20000 CNY/Per month
Hangzhou
Save job
0 Views
0 Apply
Refresh at 7 hours ago
Senior Copy Writer Needed- Chinese Also Welcome
A leading Intelligent Imaging software provider
15000 CNY~20000 CNY/Per month
Hangzhou
Save job
0 Views
0 Apply
Refresh at 7 hours ago
English Call Operator and Supervision(Customer Service)
a food delivery company
15000 CNY~20000 CNY/Per month
Shanghai
Save job
0 Views
0 Apply
Refresh at 7 hours ago
Salesman / clerk
Shanghai Wanyuan Investment (Group) Co., Ltd
15000 CNY~20000 CNY/Per month
Shanghai
Save job
0 Views
0 Apply
Refresh at 7 hours ago
Channel Sales Representative
Hikvision DACH(H)
15000 CNY~20000 CNY/Per month
Full-time
Shanghai
Save job
0 Views
0 Apply
Refresh at 7 hours ago
Warehouse Clerk- Spare Parts
Jinko Solar Co., Ltd. (J)
15000 CNY~20000 CNY/Per month
Full-time
Shenzhen
Save job
0 Views
0 Apply
Refresh at a month ago
Overseas Warehouse Administrator
JIUFANG(J)
15000 CNY~20000 CNY/Per month
Full-time
Shenzhen
Save job
0 Views
0 Apply
Refresh at 3 months ago
Online English teachers (part-time)
limenglish
Part-time
Other
Save job
0 Views
0 Apply
Refresh at 3 months ago
General Science and Physics
GEOR Global Recruitment (Shenzhen) Ltd.
Negotiable
Full-time
Shanghai
Save job
Headhunting
Refresh at 10 months ago