*Vietnamese - Proficient in Reading and Writing* Welcome foreign personnel to join!! You can apply for a work visa!! Excellent fresh graduates are also acceptable, but those without experience can be brought along; Interested in the new media industry; operating duty 1. Reply to relevant questions raised by customers, summarize and provide feedback on customer inquiries; 2. Maintain and manage customer evaluations and reminders effectively; 3. Track and coordinate warehouse and shipping operations, and promptly resolve any abnormal issues; 4. Assist with other tasks related to store operations. Working hours: 10:00-19:30/weekends off Work location: Nanshan District Company benefits: 1. Paid leave: Employees are entitled to paid leave, national statutory holidays, sick leave, maternity leave, marriage leave, etc, 2. Purchase five insurances and one housing fund upon joining the company; 3. Conduct individual salary adjustments every quarter, with a minimum of 1000 yuan per adjustment; 4. Company benefits: holiday benefits, afternoon tea benefits, dining and team building activities; 5. The company encourages internal innovation and multiple promotion opportunities. The company has a good working atmosphere and beautiful office environment. We look forward to your joining! *越南语--读写精通* 欢迎外籍人员的加入！！可办工作签！！ 优秀应届毕业生也可，无经验可带；对新媒体行业感兴趣； 工作职责 1、对客户提出的相关问题给予回复，汇总反馈客户咨询意见； 2、做好客户的评价维护和催评管理； 3、做好仓库和发货的跟踪对接，及时解决异常问题； 4、协助店铺运营的其他工作事项。 工作时间：10:00--19:30 / 大小周休息 工作地点：南山区 公司福利： 1.带薪假期：员工享有带薪假期、国家法定节假日、病假、产假、婚假等， 2.入职即购买五险一金； 3.每季度进行个人调薪，每次不低于1000元； 4.公司福利：节假日福利、下午茶福利、聚餐团建活动； 5.公司鼓励内部创新、多次晋升机会等。 公司拥有良好的工作氛围，优美的办公环境，期待您的加入！

Job requirements 1. College degree or above, proficient in reading and writing Vietnamese; Customer service experience is preferred; 2. Excellent fresh graduates are also acceptable, but those without experience can be brought along; Interested in the new media industry; 3. Familiar with the communication methods between e-commerce platforms and customers; 4. Flexible mind, quick response, strong affinity, and patience; 5. Strong emergency response capability, able to handle various unexpected situations and proactively find ways to solve problems. 任职要求 1、大专以上，越南语精通读写；有客服经验优先； 2、优秀应届毕业生也可，无经验可带；对新媒体行业感兴趣； 3、熟悉电商平台与顾客之间的交流方式； 4.、头脑灵活反应快，亲和力强，有耐心； 5、应急能力强，可处理各种突发情况，主动想办法解决问题。