I deliver impactful training programs for companies on best practices for developing an inclusive leadership and integrating foreign workers. I coach newcomers to thrive in their new environments, with afocus on facilitating successful transitions into Canadian workplaces. I supervise the online learning platform designed to equip newcomers with the knowledge needed to adapt to Canadian society. Proactively supported client acquisition efforts, demonstrating a strong commitment to the company's overall success beyond defined responsibilities.

Led the successful launch of a new brand resort in Canada, coordinating over 20 trainers from Europe, the US, and Canada.​ I organized and managed the governmental French language program (Francisation) in Canada for over 150 staff.​​ I delivered diverse corporate training programs and coached employees and managers to resolve conflicts and drive results

Played a pivotal role in supporting the reopening of different resorts post-COVID by training 700+ employees on new safety measures and protocols, besides the standard hotel trainings. Engaged with resort directors and top management to assess staff needs and develop tailored training programs. During a partial closure I created and managed a leisure and learning program for over 100 employees that stayed in the resort during 4 months. Acting as well as an HR assistant and organizing all the repatriations of the international employees following the strict covid standards for every country and arranging the transportation needed.

Engaged with resort directors and top management to assess staff needs and develop tailored training programs.​ Updated and created new training materials for the Asian region, ensuring relevance and effectiveness.​​ Coached managers and employees to enhance performance and address operational challenges. During a partial closure I created and managed a leisure and learning program for over 100 employees that stayed in the resort during 3 months. Acting as well as an HR assistant covering all the functions.

Conducted training programs for various resorts across Asia, including multiple missions to the Maldives and Malaysia, to train staff and manage head office-requested projects.​​ Played a pivotal role in supporting the opening and reopening of resorts in Japan.​​ Engaged with resort directors and top management to assess staff needs and develop tailored training programs.​ Updated and created new training materials for the Asian region, ensuring relevance and effectiveness.​

Successfully supported the Bali resort in preparing for government audits, contributing to the maintenance of its operational license. Conducted training programs for various resorts across Asia, including multiple missions to the Maldives and Malaysia, to train staff and manage head office-requested projects.​​ Played a pivotal role in supporting the opening and reopening of resorts in Japan where i went on 3 to 4 weeks missions.​ Engaged with resort directors and top management to assess staff needs and develop tailored training programs.​ Updated and created new training materials for the Asian region, ensuring relevance and effectiveness.​ Played a pivotal role to obtain our Earth Check certification on sustainable tourism.​ Coached managers and employees to enhance performance and address operational challenges.​ ​

Successfully led the integration program for about 100 trainees coming from different Thai universities. I conducted the training for them, resorts tour, management introductions, coaching, etc. Conducted training programs for various resorts across Asia, including multiple missions to the Maldives and Malaysia, to train staff and manage head office-requested projects.​​ Played a pivotal role in supporting the reopening of our resorts Sahoro resort in Japan for winter and summer.​ Engaged with resort directors and top management to assess staff needs and develop tailored training programs.​ Played a pivotal role to obtain our Earth Check certification on sustainable tourism.​ Coached managers and employees to enhance performance and address operational challenges.​

Identify staffing needs and recruit permanent and temporary workers which included posting job openings, screening resumes and conducting interviews in Portuguese.​ Arranging land or aerial transportation when needed. Help with the preparation of job descriptions and offer letters.​​ Address employee inquiries regarding HR policies, benefits, and procedures.