Fostered a collaborative environment that valued both employees and students, leading to increased productivity, innovation, and satisfaction for all stakeholders. Compiled weekly reports on customer feedback and satisfaction ratings. Conducted interviews with customers to gain insights into their experiences. Provided administrative support by completing tasks such as filing documents and scheduling meetings. Prepared invoices, purchase orders, and expense reports according to company policies. Managed customer inquiries through phone calls, emails, or other forms of communication. Supported senior staff members in the completion of complex projects within deadlines.

Founded and grew DSkills into a leading provider of gamified safety training solutions, responsible for overall strategic direction and operational management. Created and maintained corporate website, marketing materials, and social media accounts. Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth. Analyzed customer feedback to improve product offering and services. Established relationships with key customers, vendors, and partners. Negotiated contracts with suppliers for goods and services.

Designed and delivered occupational safety training programs to professionals across various industries, ensuring compliance with safety standards. Developed safety training materials and presentations for new employees. Conducted safety audits to identify potential hazards in the workplace. Provided guidance to supervisors on safe work practices and procedures. Delivered safety orientations and trainings to ensure compliance with regulations. Assisted in the development of emergency response plans and procedures. Implemented programs designed to reduce incidents, injuries, and illnesses related to work activities. Monitored employee performance to ensure adherence to safety standards and regulations. Investigated accidents and incidents, identified root causes, and recommended corrective actions. Conducted risk assessments of existing processes and proposed changes in order to minimize risks associated with operations. Evaluated job sites for potential safety hazards or violations of industry standards. Maintained records of workplace inspections, hazard identification, incident reports. Analyzed data from various sources such as accident reports and health surveys in order to develop strategies for reducing workplace injuries and illnesses. Provided technical advice regarding occupational health issues such as noise control, ventilation systems, chemical exposure limits. Developed policies and procedures that comply with applicable laws and regulations relating to occupational health and safety. Prepared regular reports on safety-related topics such as inspection results, audit findings. Assisted in developing a comprehensive safety program for all operations within an organization. Participated in committees responsible for implementing organizational initiatives related to health &safety management systems. Performed periodic reviews of job tasks and processes in order to identify potential hazards or areas for improvement. Conducted follow-up investigations into serious incidents and accidents involving fatalities or major property damage. Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations. Trained new employees in proper safety procedures to minimize accidents with proper behaviors. Conducted safety training or education programs to demonstrate use of safety equipment.

Production Industry