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Arthur
Customer Service Excellence
Male31 y/oAfter-sales customer service/Pre-sales customer service/Network/Online Customer Service/Customer Service SpecialistLive in United StatesNationality Brazil
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Work experience
Pharmacy Technician
CVs
2023.09-2024.08(a year)
Ago 2024-0ct2024
Assisted pharmacists in accurately dispensing medications, providing excellent custome
service, and addressing patient inquiries. Managed inventory, processed prescriptions,
and verified dosages to ensure proper medication distribution. Maintained compliance
with pharmacy regulations, safeguarded patient confidentiality, and handled daily
operations, including front-end tasks and cash transactions.
.Mobile Expert
T-Mobile
2023.02-2024.06(a year)
My ability to communicate complex technical information in a clear and understandable
manner empowers customers to make informed decisions about their mobile devices and
plans. I take pride in my role as a Mobile Expert, ensuring that every interaction leaves our
customers feeling confldent and satisfied with their T-Mobile experience.
Customer Service Representative
Blade Stream and Services EUA
2020.05-2022.12(3 years)
Assisted 150+ customers monthly with subscription setups, executed targeted social medie
campaigns for Brazilian, Portuguese, and Hispanic audiences, and supported sales by
resolving wholesale and retail customer inquiries
Retail Sales Ass. Manager
Vitaflex
2017.01-2020.03(3 years)
Supervised daily store operations such as opening/closing, inventory control, cash management,
and multilingual service for foreign customers. Monitored competition and gathered current
market place information on pricing, products, new products, improving customer retention
identifying needs and goals and improving customer satisfaction and sales potential.
Educational experience
Novos Horizontes College Belo
Business
2012.02-2016.11(5 years)
.
Languages
Spanish
Proficient
Portuguese
Native
English
Proficient
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