Arthur

Customer Service Excellence
Male31 y/oAfter-sales customer service/Pre-sales customer service/Network/Online Customer Service/Customer Service SpecialistLive in United StatesNationality Brazil
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Work experience

Pharmacy Technician

CVs
2023.09-2024.08(a year)
Ago 2024-0ct2024 Assisted pharmacists in accurately dispensing medications, providing excellent custome service, and addressing patient inquiries. Managed inventory, processed prescriptions, and verified dosages to ensure proper medication distribution. Maintained compliance with pharmacy regulations, safeguarded patient confidentiality, and handled daily operations, including front-end tasks and cash transactions.

.Mobile Expert

T-Mobile
2023.02-2024.06(a year)
My ability to communicate complex technical information in a clear and understandable manner empowers customers to make informed decisions about their mobile devices and plans. I take pride in my role as a Mobile Expert, ensuring that every interaction leaves our customers feeling confldent and satisfied with their T-Mobile experience.

Customer Service Representative

Blade Stream and Services EUA
2020.05-2022.12(3 years)
Assisted 150+ customers monthly with subscription setups, executed targeted social medie campaigns for Brazilian, Portuguese, and Hispanic audiences, and supported sales by resolving wholesale and retail customer inquiries

Retail Sales Ass. Manager

Vitaflex
2017.01-2020.03(3 years)
Supervised daily store operations such as opening/closing, inventory control, cash management, and multilingual service for foreign customers. Monitored competition and gathered current market place information on pricing, products, new products, improving customer retention identifying needs and goals and improving customer satisfaction and sales potential.

Educational experience

Novos Horizontes College Belo

Business
2012.02-2016.11(5 years)
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Languages

Spanish
Proficient
Portuguese
Native
English
Proficient
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