Chinese Manager Assistant 1. Assist with administrative activities such as meeting planning, training, task assignment, and progress tracking. 2. Carry out several responsibilities to assist the director and manager's daily activities and long-term objectives. 3. Manage correspondence and make sure that all enquiries and requests are addressed properly. Procurement 1. Responsible for procuring and handling POS inventory from China. 2. Maintain purchase records, generate orders, and update supplier information in the system. 3. Conduct procurement data analysis of the company’s stock Warehouse 1. Perform inventory control 2. Process all orders for POS devices from prospective clients, along with related sales materials. 3. Organize warehouse workspace and maintain company database. Marketing (May 2024 – Date) 1. Coordinate and manage promotional events like SabaSaba 2. Translation & Interpretation of marketing campaigns, including social media posts, and submitted to the UI/UX design team. 3. Responsible for drafting and proofreading website and social media materials before publication. 4. Managing brand, created budget, conducted market research, and tracked industry trends for sales department. 5. In charge of maintaining positive APN- relationships with partners such as Vodacom and TIGO. Operations (May 2024 – Date) 1. Participate in recruitment, supervise, and train sales managers and officers on POS sales 2. Analyze daily sales performance data and track abnormalities using Power BI and Tableau. 3. Generated daily sales performance reports to evaluate and measure data over time. 4. Monitor accounts and provide support for existing customers.

1. Handled and retained a portfolio of 224 clients, responding to all inquiries and difficulties and ensuring I receive feedback on our products and services. 2. Monitored sales metrics, quarterly sales results, and annual forecasts. 3. Upsell and cross-sell products to existing and new clients, as well as introduce them to any new campaign, products, or alternatives, to generate income. 4. Reached a 95% client retention rate by building strong relationships, delivering best-in-class product training and customer service.

1. Responsible for customer engagement, market analysis, market management and sales team. 2. Established sales targets for sales team. 3. Created marketing campaigns and contents for marketing activities. 4. Optimized data gathering techniques and generated weekly, monthly, and quarterly reports.

Normal training