5 years 9 months (1 year 2 months)

(4 years 8 months)

(8 years 6 months) As an Account Manager my responsibilities include: - Developing professional relationships with agencies, specialists and clients - Sole responsibility for managing four leading agencies - Responsible for selling and delivering brand solutions to clients and communication planner at all levels from trading and negiotation to campaign implementation - Communicating with creative agencies to ensure they are up to pace with all new digital technologies and innovations - Regularly meeting with agencies, clients and specialists to increase awareness of Ocean's portfolio and how it can complement other media - Project managing booked campaigns, liaising with Production and Marketing departments alongside delivering post analysis and research

(1 year 4 months) My responsibilities included working with management on how and where to situate and market the business in the local area. We looked at how Windlesham would offer an inclusive, vibrant golf club atmosphere whilst catering for golfers of all abilities. I was responsible for increasing membership sales by 15% in 2008, implementation of my own idea, involving the US Masters, resulted in 150 new members in 6 weeks. The main aspect I learnt from my work is that even in these chastened financial times, a business that knows its market and delivers what the customer wants, is well placed to ride out the storm, and Windlesham is just that club.

This scheme gave me a broad understanding of various aspects of the financial world and personal wealth management. I was awarded ‘most innovative idea’ for a business, which was pitched in a ‘Dragon’s Den’s’ style to Fleming Family & Partners management. This experience taught me the importance of understanding financial management for any commercial business.

My responsibilities included working alongside an account handler on a day to day basis. I learnt and understood how to ensure the clients needs were met. The main aspect I absorbed from this experience is that all customers have different needs and requirements. It taught me the importance of organisation and how key it is to build a long term relationship with the client.