Fatima zahra
Senior Trainer
Female30 y/oOthersLive in MoroccoNationality Morocco
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Work experience
Senior Trainer
Arribar Center
2021.01-Current(4 years)
Senior trainer at Foundever, spearheaded the launch of
Abbott Diabetes Care UK project and subsequent initiatives in
(GR, FR, SP, CH, CA) .My efforts have significantly advanced
diabetes care services across these Markets.
Managing all initial training sessions and maintain a direct,
frequent line of communication with the client to receive a
constant updates for our training programs and to ensure that
we are always aligned with the latest client requirements and
standards.
Customer service representative
Abbott
2020.01-2021.01(a year)
diabetes Care, Customer service representative,
supporting customers with their requests and complaints,
besides, providing best experience.
Sales agent
Sitel – Rabat 2019 – Jan 2021
Sales agent at last minute.com project, SITEL.
Senior sales agent
MO Calls call center
2016.01-2018.01(2 years)
Contacting UK customers to sell services and medical products.
Educational experience
Mohamed V university Rabat
English
2013.01-2017.06(4 years)
English studies graduate - Linguistics
Languages
English
Proficient
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