Issam
TECHNICAL SUPPORT ENGINEER
Male30 y/oSales representative/English Translation/Arabic TranslationLive in ShanghaiNationality Morocco
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Work experience
TECHNICAL SUPPORT ENGINEER
WICRESOFT
2023.08-Current(a year)
Providing assistance to customers regarding Office 365 products and
SharePoint/OneDrive.
• Review, investigate and solve customer technical issues, collaborating within, across
teams and leveraging troubleshooting tools and practices.
SALES REP-TAMANSSOURT
MOROCCO
2020.09-2023.03(3 years)
Building and maintaining relationships with new and old clients.
• Following up with old customers and looking for potential ones.
• Recommending company products to international clients.
• Meeting and exceeding sales goals.
• Promoting company’s products through social media platforms.
Educational experience
SUSE
CHINESE LANGUAGE
2019.09-2020.07(a year)
Chinese language
NUIST
MBM
2016.09-2018.07(2 years)
Master’s of business management
Hassan 2
Economics & Management
2012.09-2015.07(3 years)
Bachelor
Languages
French
Skilled
English
Proficient
Arabic
Native
Chinese (Mandarin)
A little
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