Issam

TECHNICAL SUPPORT ENGINEER
Male30 y/oSales representative/English Translation/Arabic TranslationLive in ShanghaiNationality Morocco
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Work experience

TECHNICAL SUPPORT ENGINEER

WICRESOFT
2023.08-Current(a year)
Providing assistance to customers regarding Office 365 products and SharePoint/OneDrive. • Review, investigate and solve customer technical issues, collaborating within, across teams and leveraging troubleshooting tools and practices.

SALES REP-TAMANSSOURT

MOROCCO
2020.09-2023.03(3 years)
Building and maintaining relationships with new and old clients. • Following up with old customers and looking for potential ones. • Recommending company products to international clients. • Meeting and exceeding sales goals. • Promoting company’s products through social media platforms.

Educational experience

SUSE

CHINESE LANGUAGE
2019.09-2020.07(a year)
Chinese language

NUIST

MBM
2016.09-2018.07(2 years)
Master’s of business management

Hassan 2

Economics & Management
2012.09-2015.07(3 years)
Bachelor

Languages

French
Skilled
English
Proficient
Arabic
Native
Chinese (Mandarin)
A little
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