Hopeso Resume

Hopeso

Full time

Male

29 y/o

Sales/Technical after services/Pre-sales technical support/Other

Live in Shenzhen

Nationality Zimbabwe

Summary

Enthusiastic and detail-oriented customer service engineer with extensive experience in electronic information engineering and information and communication engineering. Skilled in troubleshooting, maintenance, and customer communication tool management. Adept at using a variety of software and hardware tools to enhance customer satisfaction and streamline operations.

Work experience

Intern, Network Optimization and Capacity Management

Treten Networks

2023.08-2024.02

(7 months)

- Participated in various projects involving network optimization and capacity management. - Developed skills in troubleshooting and maintaining communication tools. - Gained experience in managing and resolving customer issues effectively

Educational experience

Changan University

Information and Communication Engineering

2021.09-2024.06

(3 years)

Courses: - Information Theory - Electromagnetics Theory and Application - Computer Simulation Technology - Principles of Digital Communication - Digital Image Processing - Data Mining - Modern Technology of Road and Traffic Detection - Object-Oriented Programming Design

Liaoning University of Technology

Electronic Information Engineering

2017.09-2021.07

(4 years)

Courses: - Advanced Mathematics Basis of Computer - Engineering Mathematics - Computer Software - College Physics - Circuit and Experiment - Sensor Principal and Application - Basic Analogue and Digital Electronic Techniques - MATLAB Programming - Principles of Micro-computer - Digital Signal Processing - High-Frequency Electronic Circuit - Computer Network and Communications - EDA Technology - Mobile Communication