Isah
Windows Engineer
Male36 y/oPre-sales technical support/Test/Pre-sales technical support/After-sales technical support/Data/IT Support EngineerLive in UgandaNationality Uganda
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Work experience
Windows Engineer
Uganda Communications Commission
2022.01-Current(3 years)
I design, implement, and maintain Windows-based systems. My responsibilities include configuring
and optimizing servers, troubleshooting issues, and ensuring the security and performance of
Windows environments. I collaborate with cross-functional teams to deploy updates and provide
technical support for Windows-based infrastructure.
IT Support Technician
Africell Uganda
2011.05-2015.05(4 years)
Providied technical assistance to end-users by diagnosing and resolving hardware and software
issues, ensuring optimal functionality of systems. Installing and configuring computer systems,
conducting troubleshooting, and offering excellent customer service to resolve IT-related concerns.
Collaborating with cross-functional teams to implement and maintain IT solutions while adhering to
industry best practices.
Educational experience
China University of Geosciences (Beijing)
Computer Science & Technology
2016.08-2020.06(4 years)
Engineering Degree
Capital Normal University
Chinese language
2015.08-2016.07(a year)
University Preparatory Class
Makerere University
Computer Science
2008.07-2011.05(3 years)
Technical Diploma
Languages
Chinese (Mandarin)
Skilled
English
Native
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