Ivan

Kindergarten/ primary school teacher
Male33 y/o
English Teacher/Others/Others
Live in UgandaNationality Uganda
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Summary

I am a well versed English/ medical Tutor with a varsity experience of teaching children since 2021

Work experience

health tutor

Health Educator MBALE COLLEGE OF HEALTH SCIENCES
2023.07-Current(a year)
Provided health education services to the students on preventive healthcare, nutrition, and lifestyle choices. • Organized health promotion campaigns and events for the public with an emphasis on disease prevention and management. • Collaborated with local organizations to coordinate resources and support for health-related programs in the area. • Facilitated workshops and seminars on a variety of health topics including mental health, substance abuse, chronic diseases. • Assisted in developing policies and procedures related to public health issues. • Developed educational materials such as pamphlets, handouts, and videos to raise awareness about health-related topics.

Manager Evanoz Health Services

evanos Health services
2022.01-Current(3 years)
Developed and implemented strategies to increase customer satisfaction and loyalty. • Created monthly reports for senior management summarizing operational performance metrics. • Coached, mentored and trained team members in order to improve their job performance. • Conducted regular meetings with staff to discuss progress and identify areas of improvement. • Established processes to ensure efficient workflow throughout the organization. • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards. • Resolved conflicts between employees by providing guidance on company policies and procedures. • Initiated new projects that resulted in increased productivity across all departments. • Maintained up-to-date records of employee attendance, payroll information, vacation requests. • Provided leadership during times of organizational change or crisis situations. • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency. • Implemented new technologies to streamline operations, reduce costs, and improve customer service. • Analyzed customer feedback data to develop action plans for improving services offered. • Collaborated with other departments to ensure timely completion of projects within budget constraints. • Ensured compliance with all applicable laws, regulations, industry standards. Performance Management • Staff Development • Strategic Planning • Financial Management • Project Management • Time Management • • Verbal and Written Communication Sales and Marketing • Team Leadership • Complex Problem-Solving • Staff Management • Reviewed contracts before signing them on behalf of the organization. • • Organized special events such as conferences or training sessions for employees. • Scheduled interviews for potential candidates and conducted reference checks prior to hire. • Enforced customer service standards and resolved customer problems to uphold quality service. • Exercised good judgment and decision-making in escalating concerns and resolving issues. • Led team meetings and one-on-one coaching sessions to continuously improve performance. • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely. • Remained calm and professional in stressful circumstances and effectively diffused tense situations. Delegated work to staff, setting priorities and goals. •

Chief Executive Officer

CAREWELL MEDICAL CENTER
2016.05-2022.01(6 years)
Developed strategic plans and objectives to ensure organizational growth and profitability. • Created financial models to forecast future business performance and identify areas of improvement. • Established policies, procedures, and protocols to improve operational efficiency. • Led the recruitment process for executive-level positions within the organization. • Oversaw all aspects of financial management, including budgeting and forecasting. • Managed relationships with shareholders, stakeholders, customers, and other key constituents. • Analyzed market trends and competitor activities to inform product development decisions. • Evaluated current products and services in order to develop strategies for improvement. Provided guidance on legal matters related to corporate operations. • • Facilitated communication between board members, executives, staff members, and other stakeholders. Identified potential opportunities for mergers or acquisitions. •

MEDICAL CLINICAL OFFICER MALCOLM HEALTH SERVICES

malcom Health Care
2015.09-2017.02(a year)
Received and managed patients • Tested and administered appropriate treatment to patients. • Atteded to and cared for special need people plus the elderly. • • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Educational experience

Makerere University

communication
2021.11-2024.05(3 years)
bachelors of medical Education equips you with varsity knowledge, which enables you to e able to teach any student of all categories.

KABALE INSTITUTE OF HEALTH SCIENCES

Science
2011.11-2015.06(4 years)
got a diploma in clinical medicine and community health first

Languages

English
Proficient

Certificates

leadership training
2024.08

Skills

team building
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