
Ivana
Business Analyst Intern
Female29 y/oOperations Manager/SupervisorLive in United StatesNationality Kazakhstan
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Work experience
Business Analyst Intern
Can-Achieve Inc
2023.01-2023.07(7 months)
Led data collection implemented database for 50,000 using SQL Subqueries/Merge Statements,
Python Numpy, Pandas modules to perform data cleaning resulted a 27% increase of clients.
Ensured data integrity and interpreted data with Excel statistical techniques such as statistical
inference, regressions and predictive modelling, contributing to a 30% increase in client retention
rate.
Presented analysis into 4 Tableau Dashboards and 20 PowerPoint slides of data report weekly to
help Management Team improving the operation strategy resulted in reducing client loss by 30%.
eCommerce Operations Manager
Daily Grab Inc
2019.08-2021.12(2 years)
Led supply chain optimization by implementing supplier classification and tiered management
systems for 50+ suppliers, driving a 40% annual sales increase.
Created tailored strategies for platform operations and promotional campaigns in collaboration
with internal teams and merchants; launched 10+ best-selling products, resulting in a 50% YoY
sales boost during the 2020–2021 holiday season.
Analyzed product sales, SKU performance, shipping efficiency, and logistics metrics to generate
data-driven insights for product selection and fulfillment improvements.
Managed end-to-end supply chains, including supplier coordination, product quality control, and
warehouse setup, resulting in improved operational efficiency and a 30% reduction in delivery
time.
Category Manager
AMAZON
2018.06-2019.05(a year)
Researched and developed 3rd party business relationships to build and grow brand adoption;
Managed 90+ sellers, brought in more than 20 new brands to business
Optimized global selling sellers' merchandising performance, and identified new opportunities to
drive seller traffic and discoverability resulting in a 100% increase in seller revenue since the third
month of executed
Developed SOPS, workflows, metrics, reports or other analytical tools to maximize productivity
with the team
Assisted business teams in deep diving and analyzing business trends, closed business partners to
senior sales leaders,
Educational experience
Northeastern University
Master of Science in Information Systems
2022.01-2024.12(3 years)
Information Technology master's
Languages
English
Proficient
Chinese (Mandarin)
Native
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