Jacob Resume

Jacob

Owner

Male

40 y/o

Others

Live in Netherlands

Nationality Netherlands

Owner

Self-Employed

2015.01-Current

(10 years)

Renting out display units for sales by individuals and businesses.

Owner

Self-Employed

2019.01-2020.01

(a year)

Amsterdam Vintage, Kraljevo · Buying and selling vintage and antique items.

Tax Information Specialist

Tax Authority

2012.01-2015.01

(3 years)

Responding to general inquiries, tax law questions, and requests for allowances and their modifications. · Handling payment queries and processing questions regarding allowances, income tax, gift tax, etc. · Providing answers in German and English.

Service Desk Internet Applications

Friesland Bank

2011.01-2012.01

(a year)

Coordinator for payments, savings, and insurance. · Process improvement for customer acceptance and operational management of the Internet Applications department. · Handled customer complaints and incidents. 2011 Friesland Bank: Private Advisory Desk · Administrative assistant for internet applications related to payments and savings. · Answering inquiries via email and phone, and conducting the intake process for new customers. 2010 ING CCC Groningen: Mortgage Advisor · Handling credit applications for mortgages. · Scheduling appointments and resolving mortgage-related queries for clients.

Payments and Savings Advisor

ING CCC Groningen

2008.01-2009.01

(a year)

Managing account transfers and providing advice on payment and savings products. · Problem-solving for clients.

Operator

Posterama

2005.08-2008.12

(3 years)

Operating and maintaining projectors, assembling and disassembling films and advertisements. · Documenting work instructions for new operators and training them. · Handling customer complaints and conducting tours for groups.

Cashier

Posterama

2003.07-2005.08

(2 years)

Registering and reconciling daily cash flows, entering film schedules into the POS system, and selling tickets. · Managing buffet inventory and overseeing bar staff. · Handling customer complaints and taking telephone reservations. 2006 Posterama BV, Heerenveen (Screen Printing/Sign Making) · Conducting risk inventory and evaluation (RIE) related to occupational health and safety agreements. · Participating in employee satisfaction surveys. 2002 All-round Production Worker, Plastic Modern, Heerenveen · Operating and setting up all machines. · Conducting quality control on products. 2024 Content Creator for AI • Writing original fiction and non-fiction stories in Dutch, tailored for AI applications and training.