Primary duties - to lead systems administration team; - to develop IT infrastructure and outsourced IT services strategy for the whole Paydoo group; - to manage internal IT infrastructure and outsourced IT services; - IT operations budget management – planning, defending with the CFO, spending control; - IT infrastructure and services vendor management. Main technologies, systems and services managed by the team - MS Windows, Linux; - Docker, Git, Bitbucket, Sentry, Nagios Core; - AWS – EC2, RDS, Route 53, IAM, ECR, VPC, Global Accelerator, S3, Amazon MQ, Savings Plans; - Cloudflare, GoDaddy; - Linode; - Mikrotik – RouterOS, FW, CAPsMAN, VPN; - OpenVPN; - Atlassian Confluence & JIRA, Trello; - Google Workspace, GCP, MS 365 Business Premium, Azure, MS Office; - Slack; - Mastercard Connect, Mastercard Developer, Visa Online;

DocuSign. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Primary duties - to participate in / perform / lead customer needs / requirements analysis; - to create solution plans, including solution content, delivery team, solution contingency and other provisions to cover financial and legal risks; - to create cost-effective sourcing (onshore, offshore) plans; - to ensure the solutions fill the customer requirements and are both – sellable and deliverable; - to provide input to the opportunity quality assurance process; - to get buy-in for the solutions from all relevant parties (quality assurance director, delivery management, finance, legal); - to ensure the solution plans are ready for approval prior to deal review; - to defend the solutions in deal approval call; - to contribute to proposal creation; - to present solution content to customers; - to provide input to contract negotiation; - to ensure effective transition from sales to delivery (delivery lead, project manager, service manager). Secondary duties - to be a mentor and coach for different people at Accenture – business analysts, teamleads, account leads, scrum masters and junior solutions architects; - to conduct job interviews of senior business analysts.

Primary duties - to research and analyse business domain, identify problems; - to identify customer requirements; - to translate business requirements into system specification while keeping a good balance between desire and feasibility; - to participate in high-level system architecture design; - to provide solutions for both – business domain problems and system architecture issues; - to assign tasks to developers and to advice other system analysts; - to support sales by preparing technical proposals for software development RfP’s and price quotations; Key Projects - Ministry of Interior of Republic of Latvia Office of Citizenship and Migration Affairs Identity Documents Information System development and maintenance; - Optimisation of joint-stock company’s in liquidation “Latvijas Krajbanka” ICT resources; - SKI Vidzeme (business consulting pilot-project); - HREco (Human Resources Ecosystem, research and development project); - E-health (http://www.vmnvd.gov.lv/en/e-health). >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> April, 2013 – March, 2014 Lattelecom Technology, Business consulting team leader. Primary duties - to prepare development strategy and service catalogue of my unit; - to plan and coordinate professional development of unit’s resources in compliance with enterprise strategy and targets; - to determine and agree unit’s staff individual targets and to control performance; - to plan unit’s resources and to coordinate service delivery towards internal and external customers; - to promote team spirit, involvement and initiative in matrix organization;

Primary duties - to analyse and coordinate analysis of BI and data retention requirements; - to design BI and data retention solutions in accordance with requirements and target architecture; - to create and manage CR’s towards BI&DWH systems; - to create and manage BI&DWH related CR’s towards BSS and OSS systems; - to contribute to test and migration activities to ensure that BI and data retention requirements are fulfilled;

Primary duties - to interface with users and sponsors, and all other stakeholders in order to determine their evolving needs; - to generate a highest level of system requirements, based on users' needs, available budget, expected production dates and other constraints; - to ensure that a set of high level requirements is consistent, complete, correct, and operationally defined; - to perform cost-benefit analyses for a purpose of determining whether requirements are best met by manual, software, or hardware functions; - to make maximum use of commercial off-the-shelf or already developed components;

Primary duties - to provide guidance, instruction, direction and leadership to a group of business analysts, configuration specialists and developers for the purpose of achieving the main team’s target – delivery of Cerillion billing and CRM system CR’s; - to monitor the quantitative and qualitative result in accordance with a set of KPI’s and targets; - to ensure teamwork while respecting personality;

Primary duties - to plan and coordinate implementation of IT systems and network upgrades and innovations; - to perform daily operations of IP core systems in a way that ensures delivery of service to customers with highest possible quality; - to control quality of service provided to customers by IP core systems; - to investigate and to solve non-standard incidents and problems not resolved by 1 st and 2 nd level support.

Primary duties - to non-stop explore and to analyse new information technologies; - to evaluate feasibility and design IT and network solutions for new services; - to plan and to coordinate projects of new services’ and/or technologies’ implementation.

Primary duties - to professionally manage ambulant care disbursement software, to write additional procedures, to test and to install them in accordance with approved requirements. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Juris Berzins