KACHAPITCH

Customer Service Representative
Female22 y/oOther legal positionsLive in ThailandNationality Thailand
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Work experience

Customer Service Representative

Metropolitan Electricity Authority - Bangkok
2024.09-2024.12(4 months)
. Responded to customer inquiries regarding electricity services,billing, and technicalissues Delivered accurate and timely solutions, ensuring customer satisfaction Documented customer interactions in the system for record-keeping and follow-up Maintained professionalism and effective communication under high- pressure situations

Passenger Service Agent

Lufthansa Service Thailand
2024.01-2024.04(4 months)
Greeted passengers and assisted with their inquiries Answered customer questions regarding flight information, airport amenities, and travel regulations Managed customer complaints in a professional manner while providing solutions to resolve issues Demonstrated strong problem solving skills when dealing with difficult situations involving customers or personnel Greeted passengers and provided boarding instructions

Teacher's Assistant

Environmental and Social Foundation
2023.08-2023.12(5 months)
Supported teachers by preparing materials, setting up equipment, and organizing supplies Assisted teachers with creating and maintaining a safe, orderly learning environment . Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration

Educational experience

Srinakharinwirot University

General Educational Development
2020.05-2024.05(4 years)
Second Honor

Languages

Thai
Native
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