· Managed day-to-day operations of application and internet content, ensuring a high-quality experience for millions of users. · Monitored social media sites and applications for abusive, violent, or inappropriate content to ensure user safety. · Implemented quality control measures and provided a safe online environment for users and communities.

· Edited and proofread content for multiple e-book publishing platforms, including Wattpad and Moboreader. · Managed multiple editorial projects, ensuring timely and accurate completion. · Produced articles and poetry for personal blogs and engaged in ghostwriting short stories and novels. · Known for reliability and an excellent work history in writing and editing.

· Developed platform and business knowledge to provide exceptional vendor support and maintain a positive company image. · Demonstrated strong time-management skills and the ability to work independently while adhering to departmental policies and procedures. · Contributed to a positive team environment and provided assistance to team members with challenging contacts. · Maintained performance metrics such as quality, productivity, and first contact resolution, while identifying trends and suggesting improvements.

I've completed by Bachelor of Engineering in Electronics and Communication from SA Engineering College, which is an affiliate under Anna University, Tamil Nadu, India.