Michael
Cross-Border E-commerce Operation Manager
Male23 y/oSales Manager/Supervisor/Marketing/English Translation/Other language translation/Logistics DirectorLive in IndonesiaNationality Indonesia
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Work experience
Cross-Border E-commerce Operation Manager
Lazbao Group
2024.03-2024.05(3 months)
Lazbao Group is a top Southeast Asian cross-border e-commerce provider in China, recognized
as a Hangzhou Quasi-Unicorn and in China's Future Unicorn Top 100. Services include e-
commerce operations, warehousing, logistics, cross-border SaaS, and multilingual customer
service.
• Managed e-commerce store operations, monitored and analyzed campaign performance
metrics to optimize marketing strategies and improve results.
• Identified potential products for international markets by analyzing social media market
trends, contributing to product expansion strategies (pet accessories, foldable furniture).
• Resolved after-sales issues, enhancing customer satisfaction and retention.
International Sales Specialist
Hangzhou Aliot Industrial Technology Group
2023.06-2024.02(9 months)
Yifan Solar China
Hangzhou Aliot Industrial Technology Group, based in Hangzhou, China, specializes in
international trade and includes Yifan Solar, a subsidiary specializes on solar panels, inverters,
and other solar application technologies.
• Developed and maintained relationships with over 50 international clients across Europe,
Southeast Asia, and Africa
• Managed and optimized the company's Alibaba.com store, resulting in increase in online
sales and visibility.
• Collaborated with the logistics team to ensure timely delivery of products, gaining a
comprehensive understanding of procurement and logistics processes.
• Improved pricing process efficiency by developing a systematized price list for all
products.
Digital Marketing
Unlocked Advertising
2023.03-2023.05(3 months)
Unlocked is the leading one-stop service platform offering tailored branding solutions designed
specifically for businesses of all sizes. Their comprehensive range of services, includes
customized packaging solutions and expert logo creation, is meticulously crafted to elevate
client's brand positioning and ensuring it shines brightly amidst competition.
• Assisted in developing and implementing digital content marketing strategies to enhance
brand visibility and engagement.
• Created compelling content for various digital platforms.
(XiaoHongShu,TikTok,Instagram)
• Collaborated with the design team to produce high-quality visuals for marketing
campaigns.
Educational experience
Alibaba Business School
Management
2020.06-2024.06(4 years)
Bachelor of Management, Major in International Business (Cross-Border E-Commerce)
Singapore National Academy
English
2015.06-2019.09(4 years)
Cambridge Curriculum, trilingual education
Languages
Indonesian
Native
English
Native
Chinese (Mandarin)
Proficient
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