Renato

Sales & Business Development
Male26 y/oEnglish Translation/Portuguese translationLive in PortugalNationality Portugal
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Work experience

Sales & Business Development

Creativity Block
2022.01-Current(3 years)
Led the end-to-end sales process, from prospecting to closing deals with high-value clients. · Developed and implemented consultative sales strategies, focusing on understanding client pain points and providing tailored solutions, ensuring long-term partnerships and customer satisfaction. · Spearheaded multi-channel lead generation campaigns using and other automation tools, resulting in a 30% increase in client acquisition. · Managed high-value client relationships, driving ongoing revenue growth and satisfaction. Copywriting and Content Strategy: · Wrote all email marketing campaigns and outbound social media sequences, directly enhancing customer engagement. · Authored and reviewed all internal Standard Operating Procedures (SOPs) and documentation, ensuring streamlined team operations. · Developed and refined audit and report templates for clients, implementing best practices for brand messaging and content quality. · Authored a comprehensive manual on word and niche research for team use, supporting effective social media and ad copywriting strategies. Operational and Team Management: · Created and standardized SOPs for operational efficiency, reducing internal costs and improving service delivery. · Directed a remote team of 5+ members on project management, task prioritization, and collaboration, ensuring transparency and accountability. · Utilized Flowlu for CRM management, enhancing lead tracking and improving reporting for key performance indicators (KPIs). Robotic Automation Consultant

Led robotic process automation (RPA) projects to streamline BNP Paribas’s financial operations

Noesis
2018.04-2019.03(a year)
Designed and implemented automated systems that optimized core banking processes. · Collaborated with cross-functional teams to understand business needs and proposed solutions that reduced operational costs. Programmer

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Spanish
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