Market Research Roles Location: Remote • Generated leads and closed deals for a Language Translation Agency. • Generated leads and developed new business for a local Healthcare Distrubutor. • Freelanced as an Overseas Business Representative for Shanghai Longjoin Electronics (HongKong) at the LED Lighting Expo held at Mumbai (9-11th May 2024). Conducted Market Research to understand the Indian markets and existing competitor by interacting with the suppliers, manufacturers, retailers at the Expo. • Successfully executed many short-termed data entry tasks for a software vendor. India Post Savings Bank

Location: Thane, India • Managed day-to-day banking operations, ensuring adherence to regulatory requirements. • Assisted the clients by understanding their investment needs and suggesting the right financial product, achieving the sales target. • Implemented process improvements for cheque clearance department resulting in a 15% reduction in transaction times. • Independently and successfully handled the treasurer’s department managing cash currency and cheques. • Coordinated between different departments to streamline operations. • Enhanced customer service protocols, reducing complaints by 20%.

Location: Ambernath, India • Coordinate and oversee pharmaceutical product development (CRO) projects from initiation to completion. • Coordinated project logistics, including scheduling skype meetings, tracking deliverables, and managing project milestones. • Participated in project team meetings and took minutes, distributing them to relevant departments. • Initiated lead generation and assisted the business development department for further conversion to sale. Globela Pharma Solutions.

Location: Belapur-Thane, India • Assisted senior product managers in developing and executing product strategies for the company’s finished dosage formulations (tablets) for oncology range. • Assisted in the coordination of product launches and promotional activities. • Conducted training sessions for sales representatives to enhance product knowledge and sales techniques.

Location: Mumbai (Hyderabad HO), India • Initiated sales and marketing activities for the company’s highly specialized microbiological product (media) for Mumbai region. • Successfully converted three major reference labs of Mumbai from competitor’s product to the company’s product thereby acheiving the sales target. J.Mitra & Co.Pvt.Ltd.

Location: Mumbai, India • Provided technical support for the company’s invitro diagnostic product range (ELISA, rapids, western blot for initial screening of HIV, HCV, HBV) and assisting clients with troubleshooting and product usage. • Conducted training sessions for healthcare professionals on new products and technologies. • Jointly worked with field sales staff to develop the territory and understand the market dynamics and demand. • Assisted in conducting CMEs in corporate hospitals of Mumbai for KOL interactions and updates on recent development in the technology. • Collaborated with the R&D team to offer customer feedback for product improvement. • Trained, guided and motivated the field staff to ensure the continuous growth of the brand. • Resolved 95% of technical support tickets within the first interaction (by onsite visit), enhancing customer satisfaction.

MBA

Masters in Science