Sitthikorn (Roger) Surintham

Meta Sales Team Lead
MaleSales Manager/SupervisorLive in ThailandNationality Thailand
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Work experience

Meta Sales Team Lead

TDCX
2024.02-Current(a year)
2 years 4 months - Lead a team of 10 Meta Account Specialists(Meta Marketing Pro) who specializing in Thai market advertising. Leverage their expertise in Meta advertising to drive revenue growth, expand client reach, and deliver exceptional consultation services. - Implement a robust coaching program, tailored training initiatives, and regular team meetings to enhance sales techniques, product knowledge, and professional development. - Oversee the hiring process, onboarding, and ongoing training of new team members. Conduct regular performance reviews and share best practices to drive team efficiency and effectiveness. - Prepare comprehensive business reviews for clients and management, providing valuable insights into market trends, performance metrics, and strategic recommendations.

Meta Marketing Pro (Account Specialist)

TDCX
2022.09-2024.01(a year)
(1 year 5 months) - Drive revenue growth and client satisfaction through proactive outreach and exceptional service. Establish strong relationships with new and existing clients (Agencies and Advertisers) in the Thai market, identifying their unique needs and providing tailored Meta advertising solutions. - Provide phone-based consulting to optimize Meta ad campaigns and drive exceptional results. Leverage data-driven insights and industry best practices to identify opportunities for improvement, enhance targeting, and maximize ROAS and ROI. - Optimize client experience and drive product adoption: Manage a portfolio of SMB clients, ensuring they maximize the value of Meta advertising products. Leverage your expertise to provide guidance, address inquiries, and drive optimal product adoption. - Provide valuable insights and feedback: Contribute to product development by sharing insights and feedback gathered from your interactions with clients. Identify emerging trends and opportunities to enhance the Meta advertising platform.

Quality Inspector for language annotation program

TELUS International
2022.01-2022.05(5 months)
2 years 8 months Inspect accuracy of transcribed text from voice clips and deliver the flawless works to the client.

Internet Ads Assessor

Topica Native
2019.10-2022.01(2 years)
(2 years 4 months) - reviewing online advertisements in order to improve the content, quality and layout. - Providing feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used. - Reviewing the language used in advertisements by examining grammar, tone and cultural relevance.

English Tutor

Topica Native
2019.09-2021.04(2 years)
(1 year 8 months) Implemented and ran conversation activities for adult. Organized and facilitated group conversation course to develop English skills.

International Sales Executive

AGA Agro Co.,LTD
2018.11-2019.05(7 months)
Customer service and Sales Representative in international business Sale plant seeds and agricultural items. For example flower seeds, vegetable seeds and agricultural equipments.

Cook

Xanterra Travel Collection
2018.05-2018.08(4 months)

Sales Executive

original oystering
2017.08-2017.11(4 months)

Kitchen Staff

original oystering
2016.05-2016.08(4 months)
- Dish Machine Operator : cleaning and bringing dishware to proper work station. - Learned the importance of good sanitation through the proper use of commercial cleaning equipment insuring the cleanliness of dinnerware for guests.

Educational experience

Chiang Mai University

Sciences
2014.08-2018.05(4 years)

Certificates

Google Digital Marketing & E- commerce Certificate Google Digital Marketing & E- commerce Specialization The Art and Science of Computer Programming Digital Marketing Fundamentals of digital marketing
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