Sitthikorn (Roger) Surintham
Meta Sales Team Lead
MaleSales Manager/SupervisorLive in ThailandNationality Thailand
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Work experience
Meta Sales Team Lead
TDCX
2024.02-Current(a year)
2 years 4 months
- Lead a team of 10 Meta Account Specialists(Meta Marketing Pro) who
specializing in Thai market advertising. Leverage their expertise in Meta
advertising to drive revenue growth, expand client reach, and deliver
exceptional consultation services.
- Implement a robust coaching program, tailored training initiatives, and
regular team meetings to enhance sales techniques, product knowledge, and
professional development.
- Oversee the hiring process, onboarding, and ongoing training of new team
members. Conduct regular performance reviews and share best practices to
drive team efficiency and effectiveness.
- Prepare comprehensive business reviews for clients and management,
providing valuable insights into market trends, performance metrics, and
strategic recommendations.
Meta Marketing Pro (Account Specialist)
TDCX
2022.09-2024.01(a year)
(1 year 5 months)
- Drive revenue growth and client satisfaction through proactive outreach
and exceptional service. Establish strong relationships with new and existing
clients (Agencies and Advertisers) in the Thai market, identifying their unique
needs and providing tailored Meta advertising solutions.
- Provide phone-based consulting to optimize Meta ad campaigns and drive
exceptional results. Leverage data-driven insights and industry best practices
to identify opportunities for improvement, enhance targeting, and maximize
ROAS and ROI.
- Optimize client experience and drive product adoption: Manage a portfolio of
SMB clients, ensuring they maximize the value of Meta advertising products.
Leverage your expertise to provide guidance, address inquiries, and drive
optimal product adoption.
- Provide valuable insights and feedback: Contribute to product development
by sharing insights and feedback gathered from your interactions with clients.
Identify emerging trends and opportunities to enhance the Meta advertising
platform.
Quality Inspector for language annotation program
TELUS International
2022.01-2022.05(5 months)
2 years 8 months
Inspect accuracy of transcribed text from voice clips and deliver the flawless
works to the client.
Internet Ads Assessor
Topica Native
2019.10-2022.01(2 years)
(2 years 4 months)
- reviewing online advertisements in order to improve the content, quality and
layout.
- Providing feedback and analysis on advertisements found in search engine
results and provide ratings on their relevance to the search terms used.
- Reviewing the language used in advertisements by examining grammar, tone
and cultural relevance.
English Tutor
Topica Native
2019.09-2021.04(2 years)
(1 year 8 months)
Implemented and ran conversation activities for adult.
Organized and facilitated group conversation course to develop English skills.
International Sales Executive
AGA Agro Co.,LTD
2018.11-2019.05(7 months)
Customer service and Sales Representative in international business
Sale plant seeds and agricultural items. For example flower seeds, vegetable
seeds and agricultural equipments.
Cook
Xanterra Travel Collection
2018.05-2018.08(4 months)
Sales Executive
original oystering
2017.08-2017.11(4 months)
Kitchen Staff
original oystering
2016.05-2016.08(4 months)
- Dish Machine Operator : cleaning and bringing dishware to proper work
station.
- Learned the importance of good sanitation through the proper use of
commercial cleaning equipment insuring the cleanliness of dinnerware for
guests.
Educational experience
Chiang Mai University
Sciences
2014.08-2018.05(4 years)
Certificates
Google Digital Marketing & E-
commerce Certificate
Google Digital Marketing & E-
commerce Specialization
The Art and Science of Computer
Programming
Digital Marketing
Fundamentals of digital marketing
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