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WIL L IAM
HOUSEKEEPING AND CAREGIVING
Male23 y/oEtiquette and reception staffLive in KenyaNationality Kenya
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Summary
I am deeply interested and ready to settle for this opportunity for the purpose of interaction with people and personal growth and am ready to be commited to help the company grow.
Work experience
HOUSEKEEPER
IMANI HOTEL
2024.02-2024.10(9 months)
Performed thorough cleaning of guest rooms, including making beds, changing linens, vacuuming, dusting,
and sanitizing bathrooms. Conducted nightly turndown service and replenished amenities. Maintained
cleanliness in public areas such as lobbies, hallways, and restrooms. Managed laundry tasks and ensured
compliance with hotel standards for hygiene and presentation. Provided prompt and courteous service to
guests, addressing their housekeeping requests efficiently.
Accomplishments:
October 2024
Achieved a 95% satisfaction rate in guest reviews related to housekeeping services.
Contributed to maintaining a high hotel rating by adhering to strict hygiene standards.
Consistently received positive feedback from guests for room cleanliness and attention to
detail.
HOUSEKEEPER
PEKARI APARTMENTS
2023.05-2024.01(9 months)
Performed daily cleaning and maintenance of apartments, including sweeping, mopping, dusting, and
sanitizing surfaces. Managed laundry services, such as washing, drying, folding, and ironing. Maintained
cleanliness of common areas, including hallways, lobbies, and staircases. Restocked cleaning supplies
and monitored inventory.
Accomplishments:
Maintained high tenant satisfaction through consistent attention to detail and reliability
Recognized for fostering positive relationships with tenants and management through excellent
service.
Improved apartment turnover efficiency by reducing cleaning time while upholding quality
standards
HOUSEKEEPER
SAIKA HOTEL
2022.02-2023.01(a year)
Ensured guest rooms and public areas were impeccably clean and organized. Handled tasks such as
bed-making, linen changes, dusting, vacuuming, and sanitizing bathrooms. Performed nightly turndown
services and promptly fulfilled guest requests. Maintained inventory of cleaning supplies and adhered
to high hygiene and safety standards to enhance the guest experience.
Accomplishments:
Contributed to increased guest satisfaction scores and positive reviews.
Consistently praised by guests for maintaining spotless rooms and attentive service.
Efficiently managed cleaning schedules, ensuring timely room readiness during peak occupancy.
Educational experience
BOLTECH TRAINING INSTITUTE
Hospitality Management Studies.
2021.01-2023.06(2 years)
I gained knowledge in different categories in terms of relationship with people
Languages
English
Good
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25****9926
wi**@**om
*****
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