Developed comprehensive job descriptions and postings to attract top talent. Screened resumes, conducted interviews, and coordinated candidate evaluations. Conducted background checks and reference checks of prospective employees. Created job postings, tracked applicants and maintained applicant database. Organized orientation sessions for new hires and provided them with onboarding information. Facilitated smooth onboarding processes, ensuring new employees integrate seamlessly into the company culture. Assisted employees with benefits-related inquiries and facilitated open enrollment processes. Maintained employee records in accordance with company policy and applicable legal requirements. Developed compensation packages that are competitive yet cost effective for the organization. Processed payroll accurately and on time, ensuring compliance with company policies and regulations. Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions. Advised leadership on vacation and sick time, benefits, job services and employment discrepancies. Managed full-cycle human resource operational activities to maximize HR employee performance.

Managed the day-to-day operations of the store, overseeing customer service, inventory management, and staff scheduling. Monitored sales activities to ensure customers received satisfactory service and quality goods, adapting strategies as needed. Supervised a team of employees, delivering ongoing training to maintain high levels of customer satisfaction. Maintained accurate records of transactions, stock levels, and employee performance metrics. Resolved customer complaints promptly and addressed any issues during store hours. Analyzed market trends to identify opportunities for product expansion or improvement. Conducted regular performance reviews with staff to assess progress and set development goals. planning and strategic decision-making. Interviewed and vetted job applicants, making effective hiring decisions to maintain a strong team. Completed monthly and quarterly comparative reports for senior management, ensuring compliance across all areas. Managed the NNNOW online app within the organization, providing comprehensive training to all team members for effective utilization.