Customer Service Representative / Supervisor
Refresh at 19 days ago
300 Views
54 Apply
Shanghai
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Job responsibilities
Temporary position Contract period (Customer Service Representative ONLY!)5 working days, from 9am to 7 pm. Working Period from now to July 2018- Respond to customer inquiries via telephone or email to provide problem resolution in accordance with set service standards- Follow up efficiently and independently thru all the requests by customers by providing prompt reply on phone or in emails- Ensure customers understand the usage of operations system by giving clear guidance and assistance- Assist supervisor in daily reporting and finish the given tasks on time- Immediate available will be advantageous- Exchange student also will be considered- RMB5500-RMB7500 per monthInterested party, please send your details resume with working time period and expected salary to us ***@***.*** or Wechat Jemex-HR
Job requirements
- Native in English , Mandarin - (intermediate language proficiency in Mandarin will be considered as English CSR) - Good communication skills- Good computer and MS office knowledge, typing skills- 1-3 years’ customer services experience preferable - Ability to prioritize and handle multiple tasks: analysis, judgments and planning- Customer focus and service oriented
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