Desktop Support Engineer
5000 CNY~10000 CNY/Per month
Full-time
1~3 years
Refresh at a year ago
3 Views
0 Apply
Other
Share
Job responsibilities
Enable Desk side Engineers-staff augmentation for 8x5 service Window at Identified premises of across Inscope global locations ,
The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience – End user domain and support handling the Incident /SR as assigned for resolution.
Support issues related to Windows Operating systems, software applications and support tools as per the requirement of organization.
Provides Desktop support and support for Computer hardware systems, memory modules and peripherals.
Handle basic issues related to network end user devices security practices and antivirus programs.
Ensure that all computers and networks systems run efficiently with high uptime.
Basic knowledge and troubleshooting skills on Network and other datacenter related equipment (UPS, PACs, Network cabling, power etc.)
Basic knowledge and troubleshooting skills on Audio & Video and Telephony equipment.
Provide support to an organization’s IT systems to help them meet their business goals.
Collaborate with Site and Business Unit IT leads and Regional Desktop leads to maintain transparency of quality (meetings, trends, narratives, plans, etc.)
Engage with Site and BUIT Leads to assist with local application support to meet Business needs.
Lead the IT tasks wherever needed & whenever assigned and complete it within the timelines.
Management of IT Assets Inventory-This has to be based on available tool remotely.
Comply with the Organizations Information Security Policies / Procedures and provide solutions to the end users adhering to the same.
Proficiency in speaking English and good communication skills.
Able to talk in local language as per the support locations.
Support for Software Installation & Management
Creating management level reports
· For mobile devices limited to SOP as provided for support for any configuration requirements.
· Installing, Configuring and basic troubleshooting knowledge of GxP Applications.
· Providing support to troubleshoot GxP Application issues in coordination with the vendor.
Job Requirements
Enable Desk side Engineers-staff augmentation for 8x5 service Window at Identified premises of across Inscope global locations ,
The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience – End user domain and support handling the Incident /SR as assigned for resolution.
Support issues related to Windows Operating systems, software applications and support tools as per the requirement of organization.
Provides Desktop support and support for Computer hardware systems, memory modules and peripherals.
Handle basic issues related to network end user devices security practices and antivirus programs.
Ensure that all computers and networks systems run efficiently with high uptime.
Basic knowledge and troubleshooting skills on Network and other datacenter related equipment (UPS, PACs, Network cabling, power etc.)
Basic knowledge and troubleshooting skills on Audio & Video and Telephony equipment.
Provide support to an organization’s IT systems to help them meet their business goals.
Collaborate with Site and Business Unit IT leads and Regional Desktop leads to maintain transparency of quality (meetings, trends, narratives, plans, etc.)
Engage with Site and BUIT Leads to assist with local application support to meet Business needs.
Lead the IT tasks wherever needed & whenever assigned and complete it within the timelines.
Management of IT Assets Inventory-This has to be based on available tool remotely.
Comply with the Organizations Information Security Policies / Procedures and provide solutions to the end users adhering to the same.
Proficiency in speaking English and good communication skills.
Able to talk in local language as per the support locations.
Support for Software Installation & Management
Creating management level reports
· For mobile devices limited to SOP as provided for support for any configuration requirements.
· Installing, Configuring and basic troubleshooting knowledge of GxP Applications.
· Providing support to troubleshoot GxP Application issues in coordination with the vendor.
Similar jobs
Search for your dream jobs
Job category
City or country
Company info
Also view
Overseas marketing
Xiaojia Data & Technology Company
Negotiable
Remote
Netherlands, Norway, Poland, Switzerland, Germany, France, Ireland, Iceland, Italy
Save job
0 Views
0 Apply
Refresh at 15 hours ago
Sales manager /Salesman Needed in Shanghai
www.ownseas.com
15000 CNY~20000 CNY/Per month
Shanghai
Save job
0 Views
0 Apply
Refresh at 2 days ago
Foreign company seeking PHP Position - competitive package
The NetCircle
15000 CNY~20000 CNY/Per month
Shanghai
Save job
0 Views
0 Apply
Refresh at 3 days ago
Sales Agent /Sales Representative
HONG KONG IDEAS INDUSTRIAL LIMITED
25000 CNY~30000 CNY/Per month
Full-time
No limit
Save job
0 Views
0 Apply
Refresh at 4 months ago
Liaison
广东海洋卫浴
Netherlands
Save job
0 Views
0 Apply
Refresh at 6 months ago
Overseas Sales Manager (Base in Changsha/Hangzhou/Shenzhen/Latin America/Africa/Europe)
Wasion Group
15000 CNY~20000 CNY/Per month
Full-time
Changsha
Save job
0 Views
0 Apply
Refresh at 9 months ago
Korean Patent Agent
ACIP
10000 CNY~15000 CNY/Per month
Full-time
Guangzhou
Save job
0 Views
0 Apply
Refresh at a year ago
Russian teacher
GEOR Global Recruitment (Shenzhen) Ltd.
5000 CNY~10000 CNY/Per month
Full-time
Jinan
Save job
Headhunting
Refresh at a year ago
Quality Control Specialist
GEOR Global Recruitment (Shenzhen) Ltd.
Negotiable
Full-time
Overseas
Save job
Headhunting
Refresh at a year ago
Subject Teachers
GEOR Global Recruitment (Shenzhen) Ltd.
15000 CNY~20000 CNY/Per month
Full-time
Shenzhen
Save job
Headhunting
Refresh at a year ago