English speaking customer service
10000 CNY~15000 CNY/Per month
Full-time
Unlimited experience
Refresh at 10 months ago
56 Views
2 Apply
Wuhan
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Job responsibilities
【Job Responsibilities】
1. Quickly and accurately answer foreign customers' inquiries through communication tools such as network and email;
2. Undertake and process customer orders, and track the progress of orders to ensure that orders are completed on time;
3. Properly handle service failures and customer complaints;
4. Accurately record and feedback customer information, and establish customer files;
5. can improve the easy-to-understand writing program English manual document.
Job requirements
【job requirements】
1. Bachelor degree or above, interested in Internet and e-commerce, full-time or part-time;
2. CET-6 or above, English majors or overseas students with English background are preferred;
3. Have English writing foundation, be able to write English program manual documents, and understand basic computer knowledge is preferred;
4. Bear hardships and stand hard work, have a strong sense of responsibility, work enthusiasm, and have good communication skills and execution skills;
5. The training direction is: cross-border e-commerce customer service assistant → customer service specialist → senior customer service → customer service supervisor → customer service manager; excellent can be transferred internally;
6. Those who have relevant work experience are preferred, and outstanding fresh graduates who are interested in cross-border e-commerce are welcome.
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