- Customer Service: The primary responsibility of a Foreign Service Agent is to provide excellent customer service. This includes greeting guests, providing room service, resolving customer needs and problems, and ensuring that customers have a pleasant experience during their stay at the hotel. - Communication and Interaction: Since Expatriate Attendants are often required to interact with guests from different countries and cultures, they need to have good language skills and cross-cultural communication skills. They need to be able to communicate clearly and politely with guests and resolve related issues that may arise. - Assisting: Foreign waiters may be required to assist other colleagues with tasks such as answering the telephone, booking restaurant seating or arranging transportation. They may also need to assist guests with some additional needs, such as laundry services, purchasing of items, etc. - Maintaining Hotel Facilities: Expatriate Attendants are responsible for keeping the areas they are responsible for tidy and organized. This includes keeping guest rooms tidy, updating supplies, ensuring facilities are in proper working order, and reporting any maintenance issues in a timely manner. - Follow hotel policies and procedures: Expatriate attendants need to be familiar with and adhere to the hotel's work processes, policies, safety regulations and hygiene standards. They also need to be aware of the hotel's products and services so that they can better present and market them to customers.

1. Foreign Language Ability: Foreign hotel waiters need to have fluent foreign language skills, be able to communicate smoothly with guests, including understanding their needs, expressing their opinions, and providing services. At the same time, they also need to understand the cultural customs and etiquette of different countries and regions in order to better communicate with guests. 2. Service awareness: Foreign hotel waiters need to have a good service awareness, be able to actively pay attention to the needs of guests, and provide enthusiastic and thoughtful service. They need to pay attention to the emotions and experiences of customers in order to provide more thoughtful and personalized services. 3. Teamwork ability: Foreign hotel waiters need to collaborate with staff from other departments to ensure the smooth operation of the hotel. They need to have good teamwork skills, be able to work closely with colleagues, and work together to complete tasks. 4. Adaptability: Foreign hotel waiters need to adapt to different work environments and task requirements, including dealing with guests from different countries and regions, dealing with different work processes and regulations. They need to have the ability to quickly adapt and respond to changes. 5. Professional knowledge and skills: Foreign hotel waiters need to understand the hotel's workflow, rules and regulations, and service standards, and possess relevant professional skills and knowledge. They need to be familiar with knowledge and skills in room cleaning and maintenance, customer service, and other aspects in order to better complete work tasks.