Korean Speaking Customer Support Representative

5000 CNY~10000 CNY/Per month

Full-time
Unlimited experience
Refresh at 8 months ago
35 Views
3 Apply
Other
Share
Job responsibilities
You will be responsible for helping players resolve their issues and continue enjoying the game that they love. As a customer support representative, your duties will include but not be limited to: 1. Responsible for daily customer support, answering in-game tickets, and questions on Facebook, and emails; 2. Assist players to resolve technical problems with the game; 3. Record game problems and feedback from users, and solve online issues; 4. Pay attention to Facebook and other social communities, and collect feedback from players; 5. Proofreading of operational activities, game localization, and advertising proposals 6. Check updates & newly released content for the game you’re supporting; 7. Attend your weekly meeting with a team of 10-15 fellow agents and your manager.
Job Requirements
1. Have good written and verbal communication skills in Korean and English; 2. Love games, like to communicate with users, understand player's psychology and habits; 3. Strong computer skills, the ability to operate multiple applications and platforms simultaneously; 4. Strong problem-solving/troubleshooting skills; 5. Proactive and creative with the drive to improve and continuously learn; 6. Availability to work off-hours is needed; 7. Pleasant personality, good teamwork, and stress tolerance; 8. Welcome fresh graduates or interns.
Search for your dream jobs
Job category
City or country
Also view
Business Development Executive
Shenzhen XueWu Technology Co., Ltd
15000 GBP~25000 GBP/Per year
Full-time
United Kingdom
Save job
0 Views
0 Apply
Refresh at 15 hours ago
English, Mathematics, Physics, and Economics Teachers
Guangzhou Pinxin Human Resources Management Co Ltd
15000 CNY~20000 CNY/Per month
Full-time
Shanghai, Shenzhen, Beijing, Guangzhou, Nanjing, Xuzhou
Save job
0 Views
0 Apply
Refresh at 4 months ago
Economics Teacher in Guangzhou
广东实验中学预科中心
15000 CNY~20000 CNY/Per month
Guangzhou
Save job
0 Views
0 Apply
Refresh at 5 months ago
Medical foreign teachers for University students
Smart Group
Part-time
Other
Save job
0 Views
0 Apply
Refresh at 7 months ago
economic teacher
winter agency
30000 CNY~35000 CNY/Per month
Full-time
Shanghai, Suzhou
Save job
0 Views
0 Apply
Refresh at 8 months ago
Russia Ozon Operation Assistant (Report Remotely to China)
Shantou ZY Toys Co., Ltd.
Russia
Save job
0 Views
0 Apply
Refresh at 8 months ago
Restaurant Service Head Waiter
Shanghai Mengbiai Catering Management Co., Ltd
10000 CNY~15000 CNY/Per month
Full-time
Shanghai
Save job
0 Views
0 Apply
Refresh at 10 months ago
University Foreign Teacher(Economic/MBA Course)
Beijing Shijiebooya International Education Company
Negotiable
Part-time
Guangzhou
Save job
0 Views
0 Apply
Refresh at 10 months ago
native spanish teacher
Yiwu Industrial & Commercial College
5000 CNY~10000 CNY/Per month
Full-time
Jinhua
Save job
0 Views
0 Apply
Refresh at a year ago
Business development overseas(North America)
GEOR Global Recruitment (Shenzhen) Ltd.
15000 CNY~20000 CNY/Per month
Full-time
Beijing
Save job
Headhunting
Refresh at a year ago

Latest blogs

Jobs
Candidates
Blog
Me