Ali

Sales & customer service manager
Male23 y/o
Customer Service Manager/Supervisor
Live in EgyptNationality Egypt
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Work experience

Sales & customer service manager

at ASTRA EGY
2023.10-2024.04(7 months)
sales and customer service manager.-I am responsible for leading a team to achieve sales targets, developing and implementing sales strategies, and identifying new business opportunities. -I oversee the sales process, monitor performance metrics, and provide training and guidance to my team to ensure success. -My role involves building and maintaining strong customer relationships, negotiating contracts, and staying updated on industry trends to drive revenue growth and meet organizational objectives.

Customer service

at ASTRA EGY
2023.06-2023.10(5 months)
Member of the customer service team.-I excel in driving sales through proactive customer engagement, product knowledge, and effective communication.- I contribute to team success by achieving individual sales targets, providing exceptional customer service, and fostering positive customer relationships. With a strong focus on exceeding customer expectations.-I collaborate with team members to optimize sales processes, meet organizational goals, and contribute to a dynamic sales environment.

Arabic call center at VODAFONE EGYPT

Cairo
2022.09-2023.05(9 months)
Greeted customers and assisted them Offered literary suggestions based on the needs and desires of the customer. Followed directions from my Supervisor and managed projects with precision.

Business relations at Center for Arab Arbitrators

Cairo
2021.03-2021.03
A unique practical and scientific experience in how international diplomatic and commercial relations work, international business exchange, and speaking eloquence COURSES

Business relations

Center for Arab Arbitrators
2021.03-2021.03
High Performance Training Course in Social Communication with People via TikTok and Social Media Platforms

Educational experience

Cairo University

Law
2020.06-2024.06(4 years)
Bachelor's degree in law from one of the best universities in the Arab world, Cairo University

Languages

Arabic
Native
English
Normal

Skills

Speak Arabic in all dialects fluently, Egyptian, Saudi and Gulf dialects in general
Content creation
High technical skills in preparing short videos
Delivering information appropriately
Social communication skills with people
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