Aloysius

English Gaming Support
Male27 y/oCustomer SuccessLive in IndonesiaNationality Indonesia
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Work experience

English Gaming Support

5CA
2024.06-Current(8 months)
Providing prompt assistance with game-related inquiries, technical issues, and account management. Engaging with players to troubleshoot their problems and resolve disputes. Utilizing problem-solving skills and gaming knowledge to ensure seamless gameplay and player satisfaction.

Legal Documents Translator

Freelance
2023.12-Current(a year)
Translated legal documents for various law firms and notary offices English to Bahasa Bahasa to English

Operations Support Executive

Crane Worldwide Logistics
2024.05-2024.06(2 months)
Invoice Generation: Create and issue invoices to clients for services rendered. (For Singapore andAustralia Branch). Data Entry: Input billing information into the company's billing system. Verification: Ensure the accuracy of billing details, such as rates, charges, and client information. Follow-up: Communicate with various departments and clients regarding outstanding invoices and follow up on overdue payments.

Barista/Coffe Master

Starbucks Indonesia
2022.12-2023.05(6 months)
Products upselling in order to achieve sales target Customer - oriented services and engagements to ensure customer's satisfaction Operating Point of Sales System Doing daily operational works (Products making, cleanliness, and warehouse inventory)

Operational Staff

Jogjarockarta Event 2022
2022.08-2022.09(2 months)
Coordinating with various talents and tenants for preparations of the events Loading in and out of equipments (sound system, rigging) Maintaining the concert flow and in - out flow of the concert attendees at d day

Digital Marketing Intern

PT. Jagad Nusantara Rahayu
2021.03-2021.06(4 months)
Successfully implemented SE Optimization using on-page technique (web article writing) Proposed the utilization of a CRM program to help sales and marketing workflow Utilization of CRM for various marketing campaigns and sales Increased company's online engagement trough various social medias Video editing and graphic designs for marketing purposes Successfully secure funding of IDR 98M for a business project by doing a business presentation with the marketing team Created weekly content calendar and planning for the company's social medias

Operation

coffegato.id Yogyakarta
2020.04-2021.01(10 months)
Supported owner by providing administrative related jobs Attended meeting with investors to provide insights Helped owner in analyzing and conducting a market research and segmentation Created content calendar and planning Helped owner in organizing and executing marketing events Helped owner in recruitment and staff training process

Logistics Coordinator

Pecinta Alam Mahasiswa (Nature Lovers)
2018.11-2019.11(a year)
Doing equipment inventory after every training and outdoor activities Doing monthly equipment maintenance to preserve quality Act as a contact person should other organizations need to borrow equipment Keeping track of borrowed equipments

Administrative Intern

Ministry of Foreign Affairs of the Republic of indonesia
2014.06-2014.07(2 months)
Organized offices related documents Act as first point of contact for guests visiting the office

Educational experience

Universitas Atma Jaya Yogyakarta

Digital and Mass Communication
2017.08-2023.11(6 years)
GPA: 3.12

Languages

English
Proficient

Certificates

Oct 2023 TOEFL ITP Final score of 637 Issued by ELTI Gramedia Oct 2022 EFSET English Proficiency Test Final score of 84/100 (C2 Proficient) Issued by English First
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