Creating and implementing processes and policies to support the overall business Developing and managing strategic partnerships to grow business Actively participating in streamlining and developing processes to increase productivity and efficiency of staff Analyzing market data to provide a better understanding of customers’ needs or issues to propose ideas to relevant departments to improve on existing products Liaising with managements and other departments to ensure constant flow of information between departments

Processed invoices and managed vendor payments efficiently. Conducted monthly account reconciliations for the accounts payable ledger. Assisted in managing cash flow through accurate tracking of outstanding payments. Excellent Communication with all stakeholders (Clients /Employees / Management) Ability in speaking several languages which aids in overseas expansion High Commitment and Dedication towards company and works Detail-oriented individual who ensures works are free of errors High Flexibility and Adaptability in ever-changing working environment Result-oriented individual who always focuses in exceeding the required targets or goals CONTACT ME

Handled over 200 instructions and inquiries daily with zero discrepancy Provided excellent customer service and achieved high level customer satisfaction via phone banking (Received over numerous compliments andCompliment of the Month) Assisted and monitored team’s pending cases to ensure meeting Service Level Agreement Analyzed and streamlined current processes to enhance customer experience Took on ad-hoc assignments and projects

Bachelor in Accounting (All lessons conducted in English)

Diploma in Management Studies (All lesson conducted in English)