Jay

Account Relationship Manager (Australia and New Zealand)
MaleBD ManagerLive in AustraliaNationality Australia
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Work experience

Account Relationship Manager (Australia and New Zealand)

Daktronics
2024.07-Current(6 months)

Director Sales Performance Enablement

LSEG (London Stock Exchange Group)
2020.11-2023.12(3 years)
(3 years 2 months) Key Responsibilities: • Part of Pacific and Japan leadership team, leading sales strategy and operations for Data & Analytics business. • Drive strategic account planning, territory design, support for quarterly and bi- annual business reviews. • Drive weekly forecast cadence in the market for account managers and sellers. • Preparation of business plans for new projects or initiatives including financial models, working closely with market head to agree planning assumptions, scope, and objectives. • Produced analytics and business insight, pipeline analysis, usage data, market intelligence and other forward-looking metrics to drive business performance. • Developed KPIs to effectively measure and track Pacific performance against annual priorities. • Part of global team responsible for all CRM enhancements (rollout ofSalesforce Lightning, Salesforce CPQ implementation) and evaluating other business tools for driving sales productivity. • Managed a team comprising off sales support specialist and analyst in Pacific & Japan markets supporting sales execution.

Senior Business Development Manager

Thomson Reuters
2019.10-2020.10(a year)
(1 year 1 month) As a Business Development Manager, my role is to be a trusted technology partner to tax and finance leaders across Australia assisting them with enterprise technology transformation of their tax and finance function. Key Responsibilities: • Manage long end to end sales cycle generating new business revenue • Grow market share within the assigned territory and tapping into white space opportunities • Consistently achieve sales target through effective territory planning, active prospecting, pipeline management and accurate forecasting • Represent the company at industry events to network and build strategic business relationships whilst educating the market on technology adoption • Collaborate with product specialists to demonstrate solutions and services • Assist clients with market evaluation, cost-benefit analysis and delivering tailored business cases to create budget on technology adoption for the CFO and board members • Negotiate commercial and legal terms with key decision makers and procurement team • Strategically leverage channel partners in delivering added value to clients helping them transform their operational processes locally and globally • Collaborate with different teams – Customer Success, Marketing, Finance, Legal, Sales Operations & Support to provide exceptional customer service • Own key account relationships by building trust and mutual respect

Regional Head of Order Management Asia

Refinitiv Australia Pty Ltd
2014.10-2019.09(5 years)
Enterprise Order Management (Quote / Contract / Entitlement andpermissioning / Invoices / contracts / commercial policy). I handle the order management teams for Singapore, China, Pacific & Specialized products, Genesis ( Self Serve) & Customer Administration Specialist Team across Asia Pacific. In addition to the Order Management responsibilities (outlined above) the additional key responsibilities included: •Building new operational locations and teams to support the quote to cash requirements for Asia customers. New locations included: o Bangalore- Transition the work for Hongkong/Singapore/Genesis and Specialized Products. o Beijing- Transition the work to newly created team of 15 members to support China. o Manila- Transition the work to newly created team of 9 members to support Pacific. • Successfully transitioning all quote to cash activities from Australia to new locations and closing the Sydney location.

Sales Manager

Reuters Australia Pty Ltd
2012.10-2014.10(2 years)
(2 years 1 month) •Responsible for the growth & retention of small to mid size customers in Australia, New Zealand & Pacific Islands. •Managed team of 6-8 account managers and constantly exceeded growth and retention targets. •Maintain accurate sales pipeline forecast on a monthly, quarterly and annual basis in Salesforce CRM. •Create a detailed sales plan and execute against it.

Sales Manager Asean

Thomson Reuters Australia Pty Ltd
2008.10-2012.10(4 years)
6 years 1 month (4 years 1 month) •Responsible for handling 8 remote Account Managers in Sydney for supporting customers in Asean region. •Responsible for growth & retention of customers in Singapore and South East Asia. •Team was managing the acquisition of new clients and growing their existing account base across treasury, investment management, corporate treasury, commodity & energy & investment banking clients. •Responsible for driving and execution of the growth strategy for each of the market in Asean region.

Account Manager

Thomson Reuters Australia Pty Ltd
2006.10-2008.09(2 years)
•Responsible for managing and growing existing account base and recipient of acquiring new business in Singapore. •Developed and maintained professional relationships with Thomson Reuters clients. •Handled 200 clients across all asset class i.e Banking, Corporate Treasury, Commodity & Energy, Investment Management & Investment Banking. •Lead the growth strategy of Indian & Foreign banks in Singapore

Account Manager

Reuters India Pvt Ltd
2004.07-2006.09(2 years)
(2 years 3 months) •Managed end to end accountability and relationship with customers across India & provided remote account management support to customers in Pakistan. •Handled around 200 plus customers across different asset class i.e Corporate Treasury, Banking, Commodity, Investment Management & Media. •Lead the growth strategy of Corporate Treasury & India Growth Strategy.

Business Development Manager

India Insure Risk Management Services
2003.05-2004.06(a year)
(1 year 2 months) I was responsible for selling general insurance products to Corporate clients. I have handled mainly pharma,FMCG & manufacturing clients.

Management Trainee

IFFCO- Tokio General Insurance Co. Ltd.
2002.05-2003.04(a year)
As management trainee I had the experience to do business development, client relationship, handling of policies & claims etc.

Educational experience

Welingkar Institute of Management

PGDBA, Finance
2000.01-2002.01(2 years)
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