Keng Jin

Field Service Engineer
Male33 y/oPre-sales technical support/After-sales technical supportLive in MalaysiaNationality Malaysia
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Work experience

Field Service Mechanic

Model T Operations Inc.
2024.10-2025.03(6 months)
• Identify the causes of malfunctions, evaluate options, and implement corrective measures. • Provide detailed feedback to the engineering team to enhance the quality and repairability of robots. • Develop efficient and repeatable work processes to handle a large volume of assembly and repair tasks. • Collaborate with other partners to improve quality, ensure consistent processes, and meet deadlines.

Robot Assembly Mechanic

Model T Operations Inc.
2024.07-2024.09(3 months)
• Manufactured and assembled robots. • Conduct on-site trial adjustments. • Managed inventory. • Performed tool checks.

Contract Deployment Engineer

Amazon Japan G.K. (contracted through Robert Walters Japan K.K)
2024.04-2024.06(3 months)
• To manage deployment of the robotic systems used in fulfilments centers and ensure completion within planned schedule. • Liaise with vendors carrying out the deployment while improving workflow. • Troubleshoot issues which will affect progress of deployment.

Field Service Engineer

Miura Boiler Malaysia Sdn. Bhd.
2020.11-2024.02(3 years)
• Responsible for providing technical support by applying thorough knowledge and advanced technical expertise to the inspection and maintenance of steam boilers. • Carry out troubleshooting on equipment malfunctions and correct equipment deficiencies. • Attend to enquiries from both potential clients and existing clients. • Collaborate with Singapore subsidiary to monitor boiler water quality.

Process Engineer

Datasonic Manufacturing Sdn. Bhd.
2017.08-2020.09(3 years)
• Liaised with Japanese vendors to troubleshoot technical issues and modification requests in order to improve production efficiency and user-friendliness. • Acted as translator onsite during visits of Japanese vendors and facilitated communication. • Managed identity document manufacturing processes from collating to laser perforation check. • Monitored and improved production yields by at least 10% through reducing rejects while maximising uptime. • Proposed re-evaluation and restructuring of certain specifications to increase yields. • Ensured processes comply with quality specifications while fulfilling safety standards. • Addressed concerns and analysed work flows of other departments for better collaboration and recognising potential risks. • Conducted and monitored risk assessments for implemented changes in materials and processes. • Performed troubleshooting on technical issues by identifying root cause and rectifying equipment.

Field Service Engineer

Sanmei Mechanical Inc.
2014.10-2016.10(2 years)
• Tasked with initialising and programming industrial robots utilised in various robotic systems involved primarily in material handling. • Responsible for visual image recognition setup in random picking of automobile parts. • Conducted mechanical adjustments (Cutting, offsetting and etc.) of robotic systems and surrounding equipment to eliminate obstacles and secure clearance. • Fine-tuned movements and modified programs according to onsite peripherals • Represented company at various exhibitions to promote products and services. • Acted as English translator at exhibitions.

Educational experience

Saitama Institute of Technology

Human-Robotics
2010.04-2014.03(4 years)
Studied the basics of mechanical and electronic engineering while learning programming motions through a humanoid robot kit.

Languages

English
Native
Japanese
Proficient
Malay
Normal
Chinese (Mandarin)
Normal

Certificates

Japanese Language Proficiency Test N1
2024.03
Basic Industrial Robot Safety Training (YASKAWA) [Acquired on 14th of July 2015]
2015.07
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