Managed client accounts across various industries in the SEA region, including Bayer, Petron, Mydin, and Hatten. Executed projects from inception to completion, coordinating with relevant departments to ensure seamless delivery. Developed customized proposals and presented business solutions to clients, demonstrating the value of AI chatbot technology. Assisted in integrating AI into clients’ marketing campaigns, enhancing customer engagement and operational efficiency. Analyzed client data to recommend improvements and optimize chatbot performance. Collaborated with the product development team to tailor AI solutions to specific client needs.

Managed merchant accounts and analysed different ways to optimize merchant's revenue. Achieved sales target monthly by closely with the sales, marketing and operation team to conceptualize and execute revenue growth plans. Maintained churn rate below 2.5%.