Rafik Sabry
Collection manage
Male32 y/oCOOLive in GuangzhouNationality Egypt
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Work experience
Collection manager
Barclays Bank
2021.10-2024.12(3 years)
• Collection Tele-Calling Team Leader (From 1-2-2018 – 1-3-2021)
• Collection WO Loans team Leader Agency (From 5-5-2017)
Collection manager
CI
2020.01-2021.01(a year)
• Team Leader credit card collection in (ABK Bank)
• And currently I’m Team Leader in (Premium International for financialservices) (From 21-10-2021 till NOW)
• Handling Customer Objections, Cases, Complains, Follow Up Payment Requests
and Educate Customers About Due Date, delinquent bills, late charges, interest
and fees to be paid.
• Minimize Flows and Delinquency
• Minimize Collection Expenses
• Maximize Recoveries
• Making Auditing on CRM system
• Minimize Net Credit Loss (NCL) Summer Training and Courses:
Educational experience
Suez channel university
Faculty of Commerce English administration
2021.10-2024.12(3 years)
Collection manager
Collection Supervisor
Languages
English
Proficient
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