Samantha F.

Medical Assistant/Receptionist
Female38 y/oOther medical positionsLive in XianyangNationality United States
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Work experience

Medical Assistant/Receptionist

Gastro Health
2021.07-Current(4 years)
• Taking phone calls • Completing clerical tasks • Greeting patients/Scheduling appointments • Collecting patient information • Keeping Reception area clean and organized • Complete records by recording patient examination, treatment, and test results • Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations • Performing Blood Pressure exam, Weight, Oxygenand medication check

Lead Teacher

Kiddie Academy
2018.09-2021.06(3 years)
• Provided daily updates on the children's health and emotional well-being to their parents. • Kept daily and weekly logs, in-depth portfolios and assessments of each child. • Planned daily curriculum for 10 children with varying developmental needs and created a rich learning environment. • Took care of the children's daily needs such as: diapering, feeding, indoor and outdoor play, naptime, and emotional wellness. • Conducted conferences with parents regarding children's development • In progress completing 90/45hours of infant and toddlers along with Pre-K (childcarecertification).

Review Specialist II

Inovalon Health System
2017.05-2018.09(a year)
• Follow up on the status of medical record requests with personnel of provider sites. • Process and scan digital copies of received medical documents. • Place calls to medical facilities to verify location information for Inovalons medical record reviewers • Schedule on-records to be collected by reviewers. • Set up IRRs to be collected by due date provided. • Follow up on failed faxes that have no been received by providers. • Assigned to HEDIS projects

Unit Coordinator/ HR Assistant

Lorien Health Systems
2015.10-2017.05(2 years)
• Maintained and filed patient records. • Assessed documents and requested further information. • Entered all chart information into system. • Documented all in-person and telephone conversations for accuracy. • Maintain Employee’s information • Set/Provided interviews • Supervise bed control to optimize admittance procedures. • Collaborate with staff patients and families to ensure satisfaction and quality care. • Provided Excels sheets (Billing, Paychecks, Health Benefits, CPR Cards, License) • Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment. • Generate daily weekly and monthly reports for management.

Administrative Assistant

Shirey Consultant
2000.03-2017.02(17 years)
• Updating documents. • Typing letters for project managers and vendors. • Updating and making changes to blueprints. • Schedule meetings for all product managers. • Filing documents for managers and assistant managers. • Make calls to Project Managers regarding contracts and blue prints for structures.

Human Resources

Global Marketing Concepts
2013.05-2015.07(2 years)
• Schedule Appointments • Make 100+ outbound calls to setup interviews • Call potential employees to do over the phone interviews • Answer inbound calls to schedule appointments. • Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.

Customer Service

Antwerpen Nissan
2010.04-2011.11(2 years)
• List customer concerns and ask additional questions to diagnose current problems. • Verify current vehicle warranty coverage and explain fee structures. • Prepare accurate and detailed repair orders that describe customer concerns, known issues, • And likely causes along with services and repairs required. • Maintain high levels of customer service at all times by taking care of customers’ needs while in the dealership or with loaner cars for more extensive repairs. • Continuously increase knowledge of dealer services, fees, and vehicle repair needs. • Update customer records in system with latest mileage, service, and repair information. • Develop and write up repair estimates and keep customers informed of changes.

Teacher

Wee Lamb Child Care Center Kannapolis
2006.01-2010.01(4 years)
• Plan long and short range activities with curriculum objectives, developmentally appropriate practice and program philosophy • Maintain daily open communication with parents • Keep accident reports • Report progress of children of parents in bi-annual reports and through parents-teacher conferences • Coordinate field trips • Meet emotional, social, physical and cognitive needs of each child • Keep all appropriate records (records, attendance and time sheets) • Maintain a safe and healthy environment

Educational experience

High

Diploma
2001.08-2005.05(4 years)
General studies

Languages

English
Native
Chinese (Mandarin)
A little

Certificates

Heath and Safety CPR ADA Breast Feeding
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