Samantha F.
Medical Assistant/Receptionist
Female38 y/oOther medical positionsLive in XianyangNationality United States
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Work experience
Medical Assistant/Receptionist
Gastro Health
2021.07-Current(4 years)
• Taking phone calls
• Completing clerical tasks
• Greeting patients/Scheduling appointments
• Collecting patient information
• Keeping Reception area clean and organized
• Complete records by recording patient examination, treatment, and test results
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and
procedures; complying with legal regulations
• Performing Blood Pressure exam, Weight, Oxygenand medication check
Lead Teacher
Kiddie Academy
2018.09-2021.06(3 years)
• Provided daily updates on the children's health and emotional well-being to their parents.
• Kept daily and weekly logs, in-depth portfolios and assessments of each child.
• Planned daily curriculum for 10 children with varying developmental needs and created a rich
learning environment.
• Took care of the children's daily needs such as: diapering, feeding, indoor and outdoor play,
naptime, and emotional wellness.
• Conducted conferences with parents regarding children's development
• In progress completing 90/45hours of infant and toddlers along with Pre-K (childcarecertification).
Review Specialist II
Inovalon Health System
2017.05-2018.09(a year)
• Follow up on the status of medical record requests with personnel of provider sites.
• Process and scan digital copies of received medical documents.
• Place calls to medical facilities to verify location information for Inovalons medical record
reviewers
• Schedule on-records to be collected by reviewers.
• Set up IRRs to be collected by due date provided.
• Follow up on failed faxes that have no been received by providers.
• Assigned to HEDIS projects
Unit Coordinator/ HR Assistant
Lorien Health Systems
2015.10-2017.05(2 years)
• Maintained and filed patient records.
• Assessed documents and requested further information.
• Entered all chart information into system.
• Documented all in-person and telephone conversations for accuracy.
• Maintain Employee’s information
• Set/Provided interviews
• Supervise bed control to optimize admittance procedures.
• Collaborate with staff patients and families to ensure satisfaction and quality care.
• Provided Excels sheets (Billing, Paychecks, Health Benefits, CPR Cards, License)
• Coordinates management training in interviewing, hiring, terminations, promotions,
performance review, safety, and sexual harassment.
• Generate daily weekly and monthly reports for management.
Administrative Assistant
Shirey Consultant
2000.03-2017.02(17 years)
• Updating documents.
• Typing letters for project managers and vendors.
• Updating and making changes to blueprints.
• Schedule meetings for all product managers.
• Filing documents for managers and assistant managers.
• Make calls to Project Managers regarding contracts and blue prints for structures.
Human Resources
Global Marketing Concepts
2013.05-2015.07(2 years)
• Schedule Appointments
• Make 100+ outbound calls to setup interviews
• Call potential employees to do over the phone interviews
• Answer inbound calls to schedule appointments.
• Coordinates management training in interviewing, hiring, terminations, promotions,
performance review, safety, and sexual harassment.
Customer Service
Antwerpen Nissan
2010.04-2011.11(2 years)
• List customer concerns and ask additional questions to diagnose current problems.
• Verify current vehicle warranty coverage and explain fee structures.
• Prepare accurate and detailed repair orders that describe customer concerns, known issues,
• And likely causes along with services and repairs required.
• Maintain high levels of customer service at all times by taking care of customers’ needs while
in the dealership or with loaner cars for more extensive repairs.
• Continuously increase knowledge of dealer services, fees, and vehicle repair needs.
• Update customer records in system with latest mileage, service, and repair information.
• Develop and write up repair estimates and keep customers informed of changes.
Teacher
Wee Lamb Child Care Center Kannapolis
2006.01-2010.01(4 years)
• Plan long and short range activities with curriculum objectives, developmentally appropriate
practice and program philosophy
• Maintain daily open communication with parents
• Keep accident reports
• Report progress of children of parents in bi-annual reports and through parents-teacher
conferences
• Coordinate field trips
• Meet emotional, social, physical and cognitive needs of each child
• Keep all appropriate records (records, attendance and time sheets)
• Maintain a safe and healthy environment
Educational experience
High
Diploma
2001.08-2005.05(4 years)
General studies
Languages
English
Native
Chinese (Mandarin)
A little
Certificates
Heath and Safety
CPR
ADA
Breast Feeding
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