1 year 7 months In this role, I lead the integration of global sales, marketing, and product organization, which includes product management, software development, and hardware engineering. My focus is on driving growth, fostering cross-functional collaboration, and ensuring that innovation and customer success remain at the core of our strategy. By aligning our business goals with cutting-edge product development, I aim to position our company for long-term success.

(1 year 7 months) 11 years 4 months

(1 year 1 month) Lead Innovation for Diversified's Workplace Business Unit Established the Workplace BU's strategic roadmap based on where the market direction, evaluation of technology adjacencies, alignment to our client's desired outcomes, and transformation of our core business. Transformed core offerings to align to business outcomes resulting in more strategic go-to-market and alignment of solutions.

(1 year 5 months) Lead Sales for Managed Services, IT, Microsoft MTR, UCaaS, CCaaS, IPTV, and Digital Media lines of business achieved 20% YoY bookings growth. Improved LAER Selling with strategic investment in Client Success & Renewals to reduce churn from 12% to 8%.

(1 year 1 month) Lead Diversified's Global Service organization to deliver comprehensive day 2 support and managed services. Restructured organization to reduce costs and improve overall service delivery to focus on ITSM and ITIL best practices to increase GP 5% through the pandemic. Revamped and launched new productized service offerings including proactive remote managed service and XaaS.

(2 years 4 months) Expanded the ITS practice into a business unit P&L with sales and operations resulting in 40% YoY EBITDA growth. Created direct and indirect sales channel to accelerate Diversified's IT transformation in our GTM. Established Diversified's XaaS offerings by leveraging Managed Services SLAs and creating financial offering to provide flexible consumption models for clients. Maintained role as Diversified'd technology evangelist and lead strategists by providing emerging technology and innovative business outcome presentations.

Launched Diversified's Intelligent Technology Solutions practice with focus on IT Infrastructure and UC. Managed financials of cost center with pro-forma P&L, project profitability, utilization metrics, and revenue forecasts.

(1 year 9 months) Director of Technical Operations, Unified Communications responsible for the design, implementation, and optimization of Data, Voice, and Video networks. Provided top level IT solutions to our customers resulting in increased revenue and additional margin.

(3 years 8 months) Manager and lead solution architect for pre and post sales activities to increase revenue and ensure our solutions design provide customer desired outcomes. Provided technology evangelism and strategy briefings to C-Level Executives and line of business leaders. Lead Cisco alliance and grew the practice by increasing our partnership specializations to align our go-to-market and maximize rebates. Conducted outcome-based consulting engagements documenting current state and creating technology strategy roadmaps.

(2 years 1 month) Network Engineer responsible for the Kia Motor Manufacturing Georgia Office and Production networks. Primary duties include troubleshoot, design, configuration and deployment for Cisco Route - Switch, Security, Cisco DMS, Cisco VSOM, Cisco Physical Access Manager, Unified CM, Unity, and VPN technologies.

Network Engineer responsible for a Cisco Route - Switch environment that dealt primarily with multicast routing with low latency expectations.

System Administrator responsible for end user PC troubleshooting and Windows Server configuration of Active Directory and DNS.