Department : Pre-Sales Department – Network / System / Hardware for Huawei Enterprise Business Work Description : Technical-PreSales Lead - Support the Huawei Enterprise Business Group of Qantrex Corporation on IP (Datacomm Solution) / IT (Server, Storage and Data Center Solution) / UC&C (Video Conferencing / Telepresence Solution) Pre-Sales activity - Participate in tendering process by developing or leading in solution design, product quotation, SOC and technical proposal for various projects inclusive of key and mega projects related the product line - Support our channel partner by work closely in tendering process by developing or leading in solution design, product quotation, SOC and technical proposal for various projects - Develop competitive & innovative IP/IT/UC&C product ideas, consultations & solutions for winning contracts and market breakthroughs together - Perform market and competitor analysis and identify market opportunities - Participate in workshops, product demonstrations, exhibitions and partner training - Conduct presentation to channel partners on the Huawei Enterprise Solutions

Department : Technical Support Department – Network / System / Hardware for DLINK, TP-LINK, O2SECURITY, ALCON, PLANET, CISCO, 4IPNET, MOXA, SONY, THECUS, ABLEREX, & WATCHGUARD. Work Description : - Provide consultation and design on the Mid-range / Enterprise solution on the Network Security, Voice over IP, Wireless, Network Infrastructure, Broadband, storage and video surveillance which applies to our product lines on customer projects. - Create a product and solution awareness by conducting a seminar / presentation to our partners, system integrator, resellers and end users on our product solutions in hotels - Information gather / fact finding by get to know the requirement from customers before solution are confirm. - Consult, design, implement and come out with a technical proposal based on customer requirement. - Conduct a POC (Proof of Concept) / Solution evaluation / hardware testing and product training on our products. - Final meeting / negotiation with technical person in charge and decision maker on the solution. - Provides Hand’s On Training product configuration to our customers after purchase our product. - Provide installation and configuration to our customers.

Network / System / Database Admin / Hardware / Software Work Description : - Take the lead role in obtain all the shift duty to Data Center Manager. Perform and monitor data center operations, customer mid-range servers & activities. - Responsible for maintaining customer servers and administrate user account. - Assist, manage system patches & hardware upgrade, servers migration to another data center, disaster recovery solutions (cluster environment), system performance / bottleneck issues, new software installations, and other data center related activities. - Perform and manage schedule for daily, weekly & monthly backup for Windows and Unix platform - Generate monthly reports for each of the servers to the customers. - Understand and implement the 5 core processes to regulate every operations and activities within data center as well as ensuring smooth running of its day-to- day functions Daily Service Review Escalation & Notification Service Restoration Team Root Cause Analysis Change Management - Provide technical support at system level to ensure tickets are solved within SLA - Involves implementations of Projects which related to our customers in Data Center & ensure the projects are completed within timeline