Cross border e-commerce operation (part-time)
15000 CNY~20000 CNY/Per month
Part-time
Unlimited experience
Refresh at 3 months ago
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Job responsibilities
1. Daily operational management:
① Assist the operations manager in the daily operation of the company's independent station, including product selection, optimization, pricing, promotion, analysis, etc.
2. Social media content management:
① Assist in building North American traffic channels, using Facebook, Instagram, YouTube, Twitter, Google, KOL, and other platforms to attract traffic to independent websites and increase brand awareness;
② Manage and update social media accounts, including posting content, replying to comments and messages, promoting the construction of private domain traffic pools, actively interacting and maintaining community activity.
3. Market research and research:
① Track and study industry and market trends, stay up-to-date with the latest developments in the North American market, collect information on competitors, provide market intelligence and competitive analysis;
② Based on the North American market situation, collect, summarize, and analyze the problems and experiences in store operation and account promotion, and provide constructive suggestions.
4. Customer Service Management:
① Timely reply to customer emails, manage customer product reviews, handle negative reviews and customer complaints;
② Conduct on-site communication and daily maintenance for special users.
Job requirements
1. The top 500 QS universities in the United States should recruit graduates or interns from previous years, with no restrictions on majors;
2. Has a strong interest in marketing work and sufficient time to participate in project operations;
3. Fluent written and spoken English skills, able to effectively communicate and collaborate in multinational teams;
4. Have a basic understanding and interest in digital media and Internet operations, and can skillfully use Facebook, Intagram, Youtube, Google, Twitter, Snapchat, Pinterest, TikTok and other platforms;
5. Basic data collection and analysis skills, able to use Excel or other data analysis tools for basic data processing and report generation.
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