English Customer Service
5000 CNY~10000 CNY/Per month
Full-time
1~3 years
Refresh at 9 months ago
14 Views
1 Apply
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Job responsibilities
1.To follow the consultation and inquiries from overseas customers, handle customers’ booking and provide after-sales services;
2.To be responsible for handling customers’ complaints and making return visits with customers;
3.To give timely feedback and solutions of problems in daily work to ensure the normal progress of team work;
4.To be responsible for other tasks assigned by superiors.
Job requirements
1.College degree or above;
2.Excellent English speaking and application skills, excellent English writing skills would be a plus;
3.At least one-year work experience, related work experiences as English customer service in the industry of Internet or e-commerce are preferred;
4.Good communication skills, strong sense of responsibility, good service attitude, and strong strain capacity;
5.Accept to work in the evening and on weekends, and accept scheduling breaks depending on the work shifts.
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