German Customer Support
10000 CNY~15000 CNY/Per month
Full-time
1～3 years
Refresh at a year ago
113 Views
3 Apply
Istanbul, Turkey
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Job responsibilities
We are recruiting German speaking customer support representatives at our Istanbul office! You will be responsible for helping players solve their problems and continuing to enjoy the game.
Job responsibilities:
1. Responsible for daily customer support, answering game tickets, Facebook questions, and emails;
2. Assist players in solving technical problems in the game;
3. Record game issues and user feedback to solve online problems;
4. Follow Facebook and other social communities and collect feedback from players;
5. Proofread operational activities, game localization, and advertising proposals.
Job Requirements
Job requirements
1. Good written and oral communication skills in German;
2. Love gaming, understand the player's psychology and habits;
3. Strong computer skills, able to operate multiple applications and platforms simultaneously;
4. Strong ability to solve problems/troubleshoot;
5. Proactive, creative, and motivated to improve and continuously learn;
6. Need to be able to work during non working hours;
7. Outgoing personality, with good teamwork spirit and ability to withstand pressure;
8. Achieve native language proficiency in German.
9. Enjoying games is the biggest advantage.
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